Albanian speaking Customer Service roles in Sofia, Bulgaria - Relocation Pack
Mercier Consultancy
/job-details/2966
Kjo shpallje nuk pranon më aplikime. Nuk ka shpallje që përputhen saktësisht me këtë URL.
Shiko punët aktive.
Mercier Consultancy is pleased to announce openings for Albanian Speaking Customer Service Representatives in Sofia, Bulgaria, enhanced by a relocation package to support your move! We are on the lookout for enthusiastic individuals committed to delivering outstanding customer service to our Albanian-speaking clients.
As a Customer Service Representative, you will serve as the primary contact for our Albanian-speaking customers, helping them with inquiries, resolving issues, and ensuring a stellar customer experience. Your role is essential in creating lasting customer relationships and increasing satisfaction.
### Responsibilities
- Deliver exceptional customer service in Albanian and English through various communication channels
- Address and resolve customer inquiries and challenges efficiently
- Accurately record customer interactions and resolutions in our CRM system
- Collaborate with other teams to ensure comprehensive solutions for customer issues
- Gather and analyze customer feedback to support service enhancements
- Stay informed about product offerings and changes
- Engage in continuous training to develop customer service skills
### Requirements
- Fluency in Albanian and English with strong communication skills
- Prior experience in customer service is preferred but not mandatory
- Strong problem-solving abilities and a customer-focused mindset
- Able to work efficiently in a fast-paced environment
- Excellent attention to detail and organizational proficiency
- Passionate about delivering an exceptional customer experience
- Knowledge of CRM systems and customer support tools is an advantage
### Benefits
Competitive Monthly Salary
Relocation paid to Bulgaria
Help finding apartment
Paid training and growth possibilities
and more
As a Customer Service Representative, you will serve as the primary contact for our Albanian-speaking customers, helping them with inquiries, resolving issues, and ensuring a stellar customer experience. Your role is essential in creating lasting customer relationships and increasing satisfaction.
### Responsibilities
- Deliver exceptional customer service in Albanian and English through various communication channels
- Address and resolve customer inquiries and challenges efficiently
- Accurately record customer interactions and resolutions in our CRM system
- Collaborate with other teams to ensure comprehensive solutions for customer issues
- Gather and analyze customer feedback to support service enhancements
- Stay informed about product offerings and changes
- Engage in continuous training to develop customer service skills
### Requirements
- Fluency in Albanian and English with strong communication skills
- Prior experience in customer service is preferred but not mandatory
- Strong problem-solving abilities and a customer-focused mindset
- Able to work efficiently in a fast-paced environment
- Excellent attention to detail and organizational proficiency
- Passionate about delivering an exceptional customer experience
- Knowledge of CRM systems and customer support tools is an advantage
### Benefits
Competitive Monthly Salary
Relocation paid to Bulgaria
Help finding apartment
Paid training and growth possibilities
and more
Nuk ka shpallje që përputhen saktësisht me këtë URL.
Shpallje të tjera aktive
- Executive Assistant — EPPC Albania & Kosovo
- Inxhinier Elektrik & Mekanik — Motus Holdings
- PHP Developer - Durres — Michael Page
- Finance Specialist — Prestige Home Center
- Transaction Coordinator — CS Outsource
- Office Assistant — Zentiva
- Administrative Assistant — EPPC Albania & Kosovo
- Arketare — Smart Home Albania
- Human Resources — Mektrin Motors
- Part Time Teller - Cullman — Pnc External
- Part-Time Sales Specialist — MicroAI Albania
- Mid/Senior Architect — TAMOM Multidisciplinary Studios™
- Tax Accountant — LMC Tirana
- Frontend Design System Engineer — SICPA
- Teknik Instalator në Tiranë — Albanian Development Company
- Senior Java Software Engineer — AlvaCore Solutions
- Ecommerce Product Manager — Promising Talent Agency
- Asistent/e Dentar/e — Spitali Italian Salus
- Media Buyer — Growth Solutions ShPk
- Asistente e Shërbimit ndaj Klientit — Equity
- Financial Accountant — Klar Sh.P.K
- Travel Agent Italian Speaking — BizAway
- Budget and Reporting Manager (International Company) — Ecommerce-Albania
- Pharmacist — FarmaCity
- Video Editor — arketing
- Frontend Design System Engineer — SICPA
- Business Development Manager - International Recruitment (Europe) — Trivial Chapter Europe
- Asistente Ekzekutive — ISDC ALBANIAN BRANCH
- Business Analyst — Telelink Infra
- Business Solution Specialist — Algorhythm
