Specialist in Process Optimization and Automation Unit
ProCredit Bank Macedonia
/job-details/3961
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ProCredit bank Macedonia is part of the ProCredit Group, focusing on MSME and Retail clients. The bank continuously strives for innovation by implementing the latest technological trends in the banking sector and offers an exceptional working environment and an opportunity for personal and professional development.
Join us if you want to apply for the position of Specialist in Process Optimization and Automation Unit! This position is based in our Head Office in Skopje.
We are seeking for someone who is motivated, thrives in lively environment, has open communication, transparency, personal integrity, and strives for professional growth. The role will focus on process automation, low‑code application development, and intelligent solutions that improve operational efficiency while complying with regulatory and operational standards.
**Responsibilities:**
- Analyze end‑to‑end banking processes to identify automation opportunities and efficiency gaps
- Map current workflows and design optimized future‑state processes aligned with regulatory and operational requirements
- Design, build, and deploy automation solutions using RPA platforms – Microsoft Power Platform (Power Apps, Power Automate, Sharepoint)
- Design, develop, and maintain solutions using Microsoft Power Apps, Power Automate, and SharePoint
- Conduct root‑cause analysis to reduce manual effort, errors, and operational risks in designed processes
- Develop automation scripts, bots, and workflows that comply with internal security and compliance standards
- Work closely with multiple teams to gather requirements and align automation solutions.
- Collaborate with business units to translate functional requirements into scalable automation solutions
- Support continuous improvement initiatives and promote automation best practices across the Bank
**Qualification:**
- Experience in project management and coordination, with the ability to prioritize tasks and meet deadlines
- Ability to analyze, design, develop and implement new processes or improve existing and increase efficiency
- Understanding of business process analysis and process optimization
- Ability to assess, identify, and explore opportunities for automation in different areas in the bank
- Strong critical thinking and problem-solving skills, who can also work independently and proactively
- Ability to translate business requirements into practical automation solutions
- Excellent knowledge of English (written and spoken)
- Ability to work in a team and work under pressure with deadlines
- Excellent interpersonal skills, with good communication skills, both written and verbal, with internal and external stakeholders
- Hands‑on experience or prior exposure with Microsoft Power Platform (Power Apps, Power Automate; SharePoint as a data/process platform); expert‑level is not mandatory
**What we offer:**
- A truly international company with an open, collaborative working culture
- A team environment that values initiative, innovation, and proactive ideas
- Continuous opportunities for personal and professional development
- Flat hierarchies and fast decision‑making processes
- Free access to
**ProGym**
You can send your CV to
mkd.job@procredit-group.com
, we look forward to receiving your application!
Join us if you want to apply for the position of Specialist in Process Optimization and Automation Unit! This position is based in our Head Office in Skopje.
We are seeking for someone who is motivated, thrives in lively environment, has open communication, transparency, personal integrity, and strives for professional growth. The role will focus on process automation, low‑code application development, and intelligent solutions that improve operational efficiency while complying with regulatory and operational standards.
**Responsibilities:**
- Analyze end‑to‑end banking processes to identify automation opportunities and efficiency gaps
- Map current workflows and design optimized future‑state processes aligned with regulatory and operational requirements
- Design, build, and deploy automation solutions using RPA platforms – Microsoft Power Platform (Power Apps, Power Automate, Sharepoint)
- Design, develop, and maintain solutions using Microsoft Power Apps, Power Automate, and SharePoint
- Conduct root‑cause analysis to reduce manual effort, errors, and operational risks in designed processes
- Develop automation scripts, bots, and workflows that comply with internal security and compliance standards
- Work closely with multiple teams to gather requirements and align automation solutions.
- Collaborate with business units to translate functional requirements into scalable automation solutions
- Support continuous improvement initiatives and promote automation best practices across the Bank
**Qualification:**
- Experience in project management and coordination, with the ability to prioritize tasks and meet deadlines
- Ability to analyze, design, develop and implement new processes or improve existing and increase efficiency
- Understanding of business process analysis and process optimization
- Ability to assess, identify, and explore opportunities for automation in different areas in the bank
- Strong critical thinking and problem-solving skills, who can also work independently and proactively
- Ability to translate business requirements into practical automation solutions
- Excellent knowledge of English (written and spoken)
- Ability to work in a team and work under pressure with deadlines
- Excellent interpersonal skills, with good communication skills, both written and verbal, with internal and external stakeholders
- Hands‑on experience or prior exposure with Microsoft Power Platform (Power Apps, Power Automate; SharePoint as a data/process platform); expert‑level is not mandatory
**What we offer:**
- A truly international company with an open, collaborative working culture
- A team environment that values initiative, innovation, and proactive ideas
- Continuous opportunities for personal and professional development
- Flat hierarchies and fast decision‑making processes
- Free access to
**ProGym**
You can send your CV to
mkd.job@procredit-group.com
, we look forward to receiving your application!
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