Service Agent German Speaker
Lorena Gjeta
/job-details/2886
Kjo shpallje nuk pranon më aplikime. Nuk ka shpallje që përputhen saktësisht me këtë URL.
Shiko punët aktive.
**Company description**
As a dedicated talent acquisition Company, at Victoria Venture Capital sh.p.k., we are actively collaborating with leading International ICT Partners to create the perfect match between highly motivated professionals and forward-thinking entrepreneurs.
Our mission is to connect driven individuals with organizations that prioritize both performance and work-life balance, enabling them to achieve extraordinary results by investing in their people.
**🔹 Role Overview**
**Level: Junior–Mid**
**Languages: German (B2–C1), English (B1+)**
We are looking for a Service Agent with strong German language skills to join our growing team. The role involves providing professional support to German-speaking clients, resolving their requests, and ensuring a high-quality customer experience.
🔹 Key Responsibilities
Handle communication with clients via phone, e-mail, or chat in German
Manage and resolve customer requests, complaints, and incidents
Provide accurate and clear information about products or services
Record customer interactions in the system and follow up until resolution
Collaborate with other departments for cases that require escalation
Deliver a friendly, professional, and customer-oriented service experience
🔹 Requirements
Strong command of the German language (minimum B2, preferably C1)
Excellent communication and customer-oriented mindset
Good organizational skills and ability to handle pressure
Previous experience in customer support is considered an advantage
Basic knowledge of MS Office
🔹 What We Offer
Long-term employment contract
Continuous training and career development opportunities
Modern work environment and collaborative culture
As a dedicated talent acquisition Company, at Victoria Venture Capital sh.p.k., we are actively collaborating with leading International ICT Partners to create the perfect match between highly motivated professionals and forward-thinking entrepreneurs.
Our mission is to connect driven individuals with organizations that prioritize both performance and work-life balance, enabling them to achieve extraordinary results by investing in their people.
**🔹 Role Overview**
**Level: Junior–Mid**
**Languages: German (B2–C1), English (B1+)**
We are looking for a Service Agent with strong German language skills to join our growing team. The role involves providing professional support to German-speaking clients, resolving their requests, and ensuring a high-quality customer experience.
🔹 Key Responsibilities
Handle communication with clients via phone, e-mail, or chat in German
Manage and resolve customer requests, complaints, and incidents
Provide accurate and clear information about products or services
Record customer interactions in the system and follow up until resolution
Collaborate with other departments for cases that require escalation
Deliver a friendly, professional, and customer-oriented service experience
🔹 Requirements
Strong command of the German language (minimum B2, preferably C1)
Excellent communication and customer-oriented mindset
Good organizational skills and ability to handle pressure
Previous experience in customer support is considered an advantage
Basic knowledge of MS Office
🔹 What We Offer
Long-term employment contract
Continuous training and career development opportunities
Modern work environment and collaborative culture
Nuk ka shpallje që përputhen saktësisht me këtë URL.
Shpallje të tjera aktive
- Мелон Солушнс Дооел, во соработка со Македонски Телеком, вработува: Техничар — Mellon Group of Companies
- Associate Account Manager — Slice
- Associate Account Manager — Slice
- Databricks Specialist — Lutech
- Compensation & Benefits Specialist (Alumil Albania) — Ecommerce-Albania
- Strategic Partnerships & Innovation Officer — Illyrico Health Data Labs
- Accounting & Finance Specialist(f/m/x) — Enpal
- Phone Collector Officer – Early Collection Unit, Collection Department — Raiffeisen Bank Albania
- Freelance Fullstack Engineer (Contentful) — Valtech
- Sales Representative — Innaco MAK
- Tax Consultant- Business Tax Advisory — EY
- Consulente Commerciale B2C – Bonus Garantito per i Primi 3 Mesi — AUTO1 Group
- SAP System Аdministrator (f/m/d) @ A1 Competence Delivery Center — A1 Telekom Austria Group
- Retail Account Manager — Wolt
- Italian and English speaking Customer Support Representative — Mindy Support
- Senior DevOps / Cloud Platform Engineer – Azure & AKS — Compose Software
- First Aid Assistant — Tirana International Airport
- Salesperson — OBBU Gallery
- Aluminium Window and Door Installer — Alupasion
- Account Manager — Slice
- Account Manager — Slice
- Team Leader Back Office | Tirana — Switcho
- Маляр 3 разряда (металлоконструкции) — Rineco Group
- Senior Architect — Orion Shpk
- SAP SD Collaborator (Italian Speaking) — Engineering Albania
- Мелон Солушнс Дооел, во соработка со Македонски Телеком, вработува: Техничар — Mellon Group
- Java Software Engineer — ViaTech
- Junior Marketing Specialist — AlbStar
- Philanthropy Manager (6339) — Sinclair Consulting
- DP Geography, MYP 5 History, US History, and Comparative Government Teacher — Albanian College Tirana
