Client Services Coordinator/Service Commercial Coordinator
Emapta Global
**Own Critical Service Operations in a High-Demand Industry**
Coordinate commercial service operations with accuracy, ownership, and confidence as a
**Client Services Coordinator/Service Commercial Coordinator**
. This role supports global service delivery and business continuity while building a long-term career with Emapta, where top talent gains premium support, meaningful growth, and international career exposure.
**About the Client**
Our client is the UK subsidiary of the Agta-Record Group, a major name in the
**automatic pedestrian door systems industry**
. Operating in over 40 countries worldwide, the company designs, manufactures, supplies, installs, and services automated door systems and aluminium shop-fronts for blue-chip end-users, main contractors, developers, and specialist façade and fabricator providers across the UK.
**Responsibilities**
- Review, close, and verify all visits, then move them to the relevant status on the internal system.
- Cost and submit all completed jobs for invoicing in the required format.
- Review and address invoice-related queries efficiently.
- Resolve invoicing queries that prevent timely invoicing.
- Ensure all jobs are completed and submitted on relevant client web portals.
- Process and verify engineers' weekly timesheets before submitting them to payroll.
- Handle telephone and email queries from clients and internal teams.
- Contribute to the ISO Business Management System.
**Qualifications**
- **3 to 5 years of relevant work experience.**
- **Previous invoicing experience is preferred.**
- Proficiency in
**Microsoft 365 applications, particularly Excel**
.
- Confidence in making independent decisions.
- Strong problem-solving skills.
- Ability to work on your own initiative and manage workload effectively.
- Excellent communication skills with the ability to interact with individuals at all levels of the business.
**Job Overview**
Employment Type: Full time
Shift: Day shift, UK daytime, 8:00 AM to 4:00 PM
Work Setup: Onsite, Skopje
**Benefits**
- Private Medical Insurance
- Access to Sportmaster
- Career growth opportunities
- Global career exposure
- Diverse and supportive work environment
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit:
**https://emapta.com/training-calendar/**
)
**Join the top 1% talent. A better career. A better life.**
Be part of a global workforce of 12,000+ professionals delivering for more than 1,000 clients worldwide. Now in Macedonia, Emapta offers you the opportunity to work with international teams, build in-demand expertise, and grow your career without leaving home.
**#EmpoweringPeople #EmaptaEra**
Coordinate commercial service operations with accuracy, ownership, and confidence as a
**Client Services Coordinator/Service Commercial Coordinator**
. This role supports global service delivery and business continuity while building a long-term career with Emapta, where top talent gains premium support, meaningful growth, and international career exposure.
**About the Client**
Our client is the UK subsidiary of the Agta-Record Group, a major name in the
**automatic pedestrian door systems industry**
. Operating in over 40 countries worldwide, the company designs, manufactures, supplies, installs, and services automated door systems and aluminium shop-fronts for blue-chip end-users, main contractors, developers, and specialist façade and fabricator providers across the UK.
**Responsibilities**
- Review, close, and verify all visits, then move them to the relevant status on the internal system.
- Cost and submit all completed jobs for invoicing in the required format.
- Review and address invoice-related queries efficiently.
- Resolve invoicing queries that prevent timely invoicing.
- Ensure all jobs are completed and submitted on relevant client web portals.
- Process and verify engineers' weekly timesheets before submitting them to payroll.
- Handle telephone and email queries from clients and internal teams.
- Contribute to the ISO Business Management System.
**Qualifications**
- **3 to 5 years of relevant work experience.**
- **Previous invoicing experience is preferred.**
- Proficiency in
**Microsoft 365 applications, particularly Excel**
.
- Confidence in making independent decisions.
- Strong problem-solving skills.
- Ability to work on your own initiative and manage workload effectively.
- Excellent communication skills with the ability to interact with individuals at all levels of the business.
**Job Overview**
Employment Type: Full time
Shift: Day shift, UK daytime, 8:00 AM to 4:00 PM
Work Setup: Onsite, Skopje
**Benefits**
- Private Medical Insurance
- Access to Sportmaster
- Career growth opportunities
- Global career exposure
- Diverse and supportive work environment
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit:
**https://emapta.com/training-calendar/**
)
**Join the top 1% talent. A better career. A better life.**
Be part of a global workforce of 12,000+ professionals delivering for more than 1,000 clients worldwide. Now in Macedonia, Emapta offers you the opportunity to work with international teams, build in-demand expertise, and grow your career without leaving home.
**#EmpoweringPeople #EmaptaEra**
