**Own coordination at the core of aerospace delivery**
**Estimating Coordinator**
plays a critical role in aligning engineering, manufacturing, and customer requirements to deliver high-precision aviation solutions. This role directly impacts production efficiency and commercial success while offering a long-term global career with Emapta, backed by a premium work environment designed for high-performing professionals.
**Ideal Candidate**
A detail-oriented and commercially aware professional who thrives in structured, technical environments. You bring a strong customer focus, analytical mindset, and the ability to coordinate across engineering, sales, and production teams to drive accuracy, efficiency, and results.
**About the Client**
Our client is a
**leading aerospace and defense engineering company based in the United Kingdom, with over three decades of expertise supporting global aviation leaders**
. As part of a multi-million-pound group, they deliver manufacturing, maintenance, repair, and overhaul services across multiple sites. With a legacy rooted in over 100 years of British engineering, they are recognized for precision, reliability, and a "right first time" commitment, serving high-profile clients with complex, high-value projects.
**Responsibilities**
- Act as Single Point of Contact for customers, suppliers, and stakeholders, managing RFQs through to order processing
- Provide daily feedback and updates on open RFQs through to OPC
- Liaise directly with customers to provide status updates and respond to general enquiries within target timeframes
- Ensure customer expectations are met in line with established service standards
- Support departmental sales targets alongside Estimators/OPC
- Nurture new business opportunities and maximize each sales opportunity
- Build and maintain strong customer relationships through CRM management
- Coordinate open RFQs and maintain accurate bid registers and customer status reports
- Create high-level Manufacturing Planning Routing within the Kinetic MRP/ERP system
- Enter customer data and operations to enable set and run times to be established
- Conduct contract reviews for all new and repeat orders in line with procedures
- Interpret customer drawings, specifications, quality, and regulatory standards into Engineering Methods of Manufacture (MoM)
- Ensure all paperwork and documentation are logged according to company QMS
- Create bills of materials and routings for components and assemblies
- Perform engineering planning and layout of manufacturing operations
- Enter set and run times into the Kinetic ERP system using legacy data where applicable
- Review and maintain legacy MTMS data, CNC machining profiles, CAD files, programming data, and setup sheets
- Manage estimated set and run times from legacy systems
- Create jobs and quotes within the Kinetic ERP system based on customer purchase orders or internal sales orders
- Process Kinetic MRP-generated job suggestions
- Download and print job travelers from the Kinetic MRP system
- Collate all required technical information including drawings, BOMs, and customer conditions of supply
- Prepare and print complete job packs for production, including process sheets and supporting documentation
- Assemble and issue job packs to production teams for manufacturing
- Raise requisitions (PRs) for materials and AGS procurement as required
- Liaise with customers and shop floor teams to resolve engineering issues
- Provide support to the Engineering Manager as needed
- Determine appropriate engineering techniques and sequences for each manufacturing project stage
- Update planning sheets when issues are identified
- Collaborate with supervisors and operators to optimize manufacturing methods
- Liaise with customer manufacturing and design engineers to resolve technical and production issues
- Manage potential customer complaints and report internal quality issues
- Provide feedback on customer Non-Conformance Reports (NCRs)
- Support the close-out of NCRs and Root Cause Corrective Actions (RCCA)
- Contribute to continuous improvement initiatives and log opportunities within the QMS
- Monitor team compliance and support the development of internal training tools
- Work with the NBD Manager to support new customer enquiries
- Perform other duties aligned with role capabilities as directed by leadership
**Qualifications**
- **3 to 5 years of relevant work experience**
- Strong customer service experience with a focus on delivering value and enhancing customer experience
- Conscientious, confident, and highly computer literate
- Well-organized with excellent communication and articulation skills
- Strong attention to detail and accuracy
- Working knowledge of industry databases and relevant software systems
- Ability to analyze customer data, identify trends, and generate actionable insights
- **Proficiency in ERP, WMS, and CRM systems, with the ability to improve automation and efficiency**
- Strategic thinking skills to support long-term planning and customer relationship management
- Excellent interpersonal and communication skills with the ability to explain complex concepts
- Leadership capability with a proactive and example-driven approach
- Experience in managing initiatives and driving customer engagement outcomes
- Strong collaboration skills across cross-functional teams
- Ability to identify and implement process improvements for operational efficiency
**Snapshot**
Employment Type: Full time
Shift: Day shift, weekends off
Work Setup: Onsite, Skopje
**Benefits**
- Private Medical Insurance
- Access to Sportmaster
- Career growth opportunities
- Global career exposure
- Diverse and supportive work environment
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit:
**https://emapta.com/training-calendar/**
)
**Your Future Team at Emapta North Macedonia**
EMAPTA is expanding into North Macedonia, bringing global opportunities closer to home for ambitious professionals. As a trusted global outsourcing leader, we're investing in Macedonia's exceptional talent by offering careers that connect you to world-class clients, international best practices, and long-term growth-while supported by a local team that understands the market. This expansion blends global exposure with local stability, creating meaningful careers, stronger communities, and a future-ready workforce. At EMAPTA, professionals in North Macedonia don't just join a company-they become part of a growing global success story.
**#EmpoweringPeople #EmaptaEra**
**Estimating Coordinator**
plays a critical role in aligning engineering, manufacturing, and customer requirements to deliver high-precision aviation solutions. This role directly impacts production efficiency and commercial success while offering a long-term global career with Emapta, backed by a premium work environment designed for high-performing professionals.
**Ideal Candidate**
A detail-oriented and commercially aware professional who thrives in structured, technical environments. You bring a strong customer focus, analytical mindset, and the ability to coordinate across engineering, sales, and production teams to drive accuracy, efficiency, and results.
**About the Client**
Our client is a
**leading aerospace and defense engineering company based in the United Kingdom, with over three decades of expertise supporting global aviation leaders**
. As part of a multi-million-pound group, they deliver manufacturing, maintenance, repair, and overhaul services across multiple sites. With a legacy rooted in over 100 years of British engineering, they are recognized for precision, reliability, and a "right first time" commitment, serving high-profile clients with complex, high-value projects.
**Responsibilities**
- Act as Single Point of Contact for customers, suppliers, and stakeholders, managing RFQs through to order processing
- Provide daily feedback and updates on open RFQs through to OPC
- Liaise directly with customers to provide status updates and respond to general enquiries within target timeframes
- Ensure customer expectations are met in line with established service standards
- Support departmental sales targets alongside Estimators/OPC
- Nurture new business opportunities and maximize each sales opportunity
- Build and maintain strong customer relationships through CRM management
- Coordinate open RFQs and maintain accurate bid registers and customer status reports
- Create high-level Manufacturing Planning Routing within the Kinetic MRP/ERP system
- Enter customer data and operations to enable set and run times to be established
- Conduct contract reviews for all new and repeat orders in line with procedures
- Interpret customer drawings, specifications, quality, and regulatory standards into Engineering Methods of Manufacture (MoM)
- Ensure all paperwork and documentation are logged according to company QMS
- Create bills of materials and routings for components and assemblies
- Perform engineering planning and layout of manufacturing operations
- Enter set and run times into the Kinetic ERP system using legacy data where applicable
- Review and maintain legacy MTMS data, CNC machining profiles, CAD files, programming data, and setup sheets
- Manage estimated set and run times from legacy systems
- Create jobs and quotes within the Kinetic ERP system based on customer purchase orders or internal sales orders
- Process Kinetic MRP-generated job suggestions
- Download and print job travelers from the Kinetic MRP system
- Collate all required technical information including drawings, BOMs, and customer conditions of supply
- Prepare and print complete job packs for production, including process sheets and supporting documentation
- Assemble and issue job packs to production teams for manufacturing
- Raise requisitions (PRs) for materials and AGS procurement as required
- Liaise with customers and shop floor teams to resolve engineering issues
- Provide support to the Engineering Manager as needed
- Determine appropriate engineering techniques and sequences for each manufacturing project stage
- Update planning sheets when issues are identified
- Collaborate with supervisors and operators to optimize manufacturing methods
- Liaise with customer manufacturing and design engineers to resolve technical and production issues
- Manage potential customer complaints and report internal quality issues
- Provide feedback on customer Non-Conformance Reports (NCRs)
- Support the close-out of NCRs and Root Cause Corrective Actions (RCCA)
- Contribute to continuous improvement initiatives and log opportunities within the QMS
- Monitor team compliance and support the development of internal training tools
- Work with the NBD Manager to support new customer enquiries
- Perform other duties aligned with role capabilities as directed by leadership
**Qualifications**
- **3 to 5 years of relevant work experience**
- Strong customer service experience with a focus on delivering value and enhancing customer experience
- Conscientious, confident, and highly computer literate
- Well-organized with excellent communication and articulation skills
- Strong attention to detail and accuracy
- Working knowledge of industry databases and relevant software systems
- Ability to analyze customer data, identify trends, and generate actionable insights
- **Proficiency in ERP, WMS, and CRM systems, with the ability to improve automation and efficiency**
- Strategic thinking skills to support long-term planning and customer relationship management
- Excellent interpersonal and communication skills with the ability to explain complex concepts
- Leadership capability with a proactive and example-driven approach
- Experience in managing initiatives and driving customer engagement outcomes
- Strong collaboration skills across cross-functional teams
- Ability to identify and implement process improvements for operational efficiency
**Snapshot**
Employment Type: Full time
Shift: Day shift, weekends off
Work Setup: Onsite, Skopje
**Benefits**
- Private Medical Insurance
- Access to Sportmaster
- Career growth opportunities
- Global career exposure
- Diverse and supportive work environment
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit:
**https://emapta.com/training-calendar/**
)
**Your Future Team at Emapta North Macedonia**
EMAPTA is expanding into North Macedonia, bringing global opportunities closer to home for ambitious professionals. As a trusted global outsourcing leader, we're investing in Macedonia's exceptional talent by offering careers that connect you to world-class clients, international best practices, and long-term growth-while supported by a local team that understands the market. This expansion blends global exposure with local stability, creating meaningful careers, stronger communities, and a future-ready workforce. At EMAPTA, professionals in North Macedonia don't just join a company-they become part of a growing global success story.
**#EmpoweringPeople #EmaptaEra**
