Sales supervisor for medical tourism
Embrace Albania
/job-details/8843
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**Company Description**
Embrace Albania is a specialized agency that connects international patients and travelers with medical, aesthetic, and tourism services in Albania. The organization partners with a vetted network of healthcare providers, clinics, and hospitality services to ensure quality and safety. Each client receives tailored support, combining professional medical coordination with local guidance and cultural insight. Embrace Albania focuses on end-to-end service, including consultation, booking, and on-the-ground assistance, to deliver seamless and reliable experiences. The team is committed to promoting Albania as a trusted destination for medical tourism while prioritizing client satisfaction and ethical practices.
**Role Description**
The Sales Supervisor for medical tourism will oversee and grow sales activities, focusing on acquiring and managing international clients seeking medical and aesthetic services in Albania. This full-time, on-site role based in Tirana involves supervising a small sales team, setting targets, monitoring performance, and providing coaching and training to ensure high-quality service. Daily responsibilities include managing client inquiries, guiding clients through service options, preparing proposals and quotations, negotiating packages, and coordinating with medical and tourism partners. The role also includes analyzing market trends, identifying new business opportunities, maintaining CRM records, and collaborating with marketing to improve outreach and client engagement. The Sales Supervisor will ensure consistent customer service standards and contribute to process improvements across the sales operations.
**Qualifications**
- Strong Communication and Customer Service skills to manage client relationships, handle inquiries, and ensure a positive, professional experience.
- Proven Team Management and Training abilities to supervise staff, set clear objectives, and develop team capabilities in sales and client support.
- Solid Analytical Skills to interpret sales data, identify trends, and make informed decisions on pricing, packages, and market opportunities.
- Experience in sales or business development within medical tourism, healthcare, hospitality, or travel services.
- Fluency in English and Italian; knowledge of additional languages like dutch is an advantage.
- Strong organizational and time-management skills, with the ability to prioritize multiple client cases and deadlines.
- Comfort working on-site in Tirana, Albania, and collaborating closely with local medical and tourism partners.
- Bachelor’s degree in Business, Marketing, Tourism Management, Healthcare Management, or a related field preferred.
Embrace Albania is a specialized agency that connects international patients and travelers with medical, aesthetic, and tourism services in Albania. The organization partners with a vetted network of healthcare providers, clinics, and hospitality services to ensure quality and safety. Each client receives tailored support, combining professional medical coordination with local guidance and cultural insight. Embrace Albania focuses on end-to-end service, including consultation, booking, and on-the-ground assistance, to deliver seamless and reliable experiences. The team is committed to promoting Albania as a trusted destination for medical tourism while prioritizing client satisfaction and ethical practices.
**Role Description**
The Sales Supervisor for medical tourism will oversee and grow sales activities, focusing on acquiring and managing international clients seeking medical and aesthetic services in Albania. This full-time, on-site role based in Tirana involves supervising a small sales team, setting targets, monitoring performance, and providing coaching and training to ensure high-quality service. Daily responsibilities include managing client inquiries, guiding clients through service options, preparing proposals and quotations, negotiating packages, and coordinating with medical and tourism partners. The role also includes analyzing market trends, identifying new business opportunities, maintaining CRM records, and collaborating with marketing to improve outreach and client engagement. The Sales Supervisor will ensure consistent customer service standards and contribute to process improvements across the sales operations.
**Qualifications**
- Strong Communication and Customer Service skills to manage client relationships, handle inquiries, and ensure a positive, professional experience.
- Proven Team Management and Training abilities to supervise staff, set clear objectives, and develop team capabilities in sales and client support.
- Solid Analytical Skills to interpret sales data, identify trends, and make informed decisions on pricing, packages, and market opportunities.
- Experience in sales or business development within medical tourism, healthcare, hospitality, or travel services.
- Fluency in English and Italian; knowledge of additional languages like dutch is an advantage.
- Strong organizational and time-management skills, with the ability to prioritize multiple client cases and deadlines.
- Comfort working on-site in Tirana, Albania, and collaborating closely with local medical and tourism partners.
- Bachelor’s degree in Business, Marketing, Tourism Management, Healthcare Management, or a related field preferred.
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