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Customer Service Agent (Greek)

Xtendo Group | BPO

Tirana
full_time
Publikuar Sot
**🌍 Customer Service Agent – Delivery (Greek) – 100% Remote from Albania**

Want to
**work from home in Albania**
helping customers in Greece for a
**fast-growing fast-food brand**
? 🍔📦

We’re looking for
**Greek-speaking Customer Service Agents**
who are proactive, customer-focused, and ready to grow in a dynamic environment.

**What you’ll do:**

✨ Manage delivery orders via phone and chat: create, modify, track, and resolve issues.

✨ Resolve complaints quickly: delays, wrong or cold products, missing items, etc.

✨ Log all interactions in our
**CRM and ticketing systems**
.

**What we’re looking for:**

✅ Residing in Albania with a home workspace.

✅ Advanced
**Greek**
(C1) spoken and written; intermediate English.

✅ Minimum 6 months experience in customer service or contact center (delivery, fast food, e-commerce…).

✅ Digital proficiency and quick learner.

✅ Positive, customer-focused, and team-oriented.

**What we offer:**

💻
**100% remote work**
serving an international market.

🎓 Initial and ongoing training to learn, grow, and shine.

⏰ Rotating shifts +
**competitive salary and performance-based incentives**
.

🚀 Real opportunities for professional growth in a dynamic, expanding team.

📩
**Ready to join?**

Send your CV in English or Greek to: ligia.gutierrez@xtendo.biz

**Subject:**
Customer Service Agent – Delivery – Greek – Albania (Remote)

The recruitment process is still in its early stages and we are currently gathering applications, as the project is scheduled to launch in February 2026.