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User Experience Researcher

Lorena Gjeta

Tirana, Tirana
full_time
Publikuar Sot
**Company description**

As a dedicated talent acquisition Company, at Victoria Venture Capital sh.p.k., we are actively collaborating with leading International ICT Partners to create the perfect match between highly motivated professionals and forward-thinking entrepreneurs.

Our mission is to connect driven individuals with organizations that prioritize both performance and work-life balance, enabling them to achieve extraordinary results by investing in their people.

**Profile**

As a UX researcher, you'll play a crucial role in ensuring our digital mobility applications are intuitive, effective, and truly user-centric. You'll contribute to meaningful projects, including:

· Planning, conducting, and evaluating usability tests for our diverse digital mobility applications, uncovering key insights into user behavior.

· Assisting with comprehensive data collection, from surveys to interviews, and helping to analyze findings to identify user pain points and opportunities.

· Contributing to the creation of clear and impactful reports that translate research data into actionable recommendations for our product and design teams.

· Participating in ethnographic studies, observing users in their natural environments to gain a deeper understanding of their needs and contexts.

· Performing both quantitative and qualitative data analysis, transforming raw data into compelling narratives and data-driven recommendations.

· Actively contributing to the continuous development and improvement of our internal UX research methodologies and feedback processes.

**Requirements**

· Bachelor's or Master's degree in Psychology, Human-Computer Interaction (HCI), UX/UI Design, or a related field.

· You possess strong analytical thinking skills, a keen eye for detail, and a proactive approach to problem-solving.

· You demonstrate genuine empathy for users and are passionate about understanding their needs and behaviors.

· You are comfortable working independently while also being a fantastic team player, eager to collaborate and share insights.

· Affinity for using and exploring AI-assisted tools and technologies to optimize own workflow and team processes.

· You are fluent in English, both written and spoken, as these is essential for our international team and diverse user base.

- **Ready to help us create exceptional experiences for the world of public transit?**
- **We'd love to hear from you!**