**WYNEnterprise overview**
**WynEnterprise**
is an
international company that has been operating in the market for over 50 years. During this long period, we have invested in a singular mission: the next generation's success. Via a modern and digitalized platform for learning English, we aim to provide the vehicle for a better life for parents and their children.
**Summary**
We are looking for a reliable, hard-working Technical Writer candidate willing to join our dynamic team.
This position is responsible for creating, updating, correcting, and reviewing files to ensure accuracy, clarity, and usability. This position is also responsible for working closely with internal teams to support and promote comprehensive documentation for our products.
**What you get to do in this role:**
**Key Responsibilities**
- Write high-quality, detailed technical documentation for our products, ensuring clarity and usability for various audiences.
- Create new help files and update existing ones using help authoring tools, adhering to established documentation standards.
- Plan and manage documentation projects and schedules, ensuring timely delivery and alignment with release schedules.
- Work closely with Subject Matter Experts to gain an in-depth understanding of products and features.
- Write and integrate accurate code snippets into the documentation to enhance understanding for developer users.
- Proactively report issues with APIs, demos, websites, or other resources encountered during documentation exploration.
- Review and refine content or technical specifications provided by developers, transforming them into clear, concise, and user-friendly materials.
- Regularly test and monitor the documentation website to identify and resolve errors, ensuring a seamless user experience.
- Actively explore product APIs and samples to develop a thorough understanding of the product and its capabilities.
- Continuously review and update documentation to reflect product changes, address customer feedback, and meet industry standards.
- Efficiently juggle multiple tasks and projects in a fast-paced environment while maintaining high-quality output with minimal errors.
- Maintain a high standard of ethical conduct, demonstrating accountability and sound decision-making in all tasks.
**To be successful in this role, you must have:**
**Basic Qualifications:**
- Knowledge of Help Authoring tools and understanding of Markdown and HTML language.
- Knowledge of programming basics.
- Excellent troubleshooting and problem-solving skills
- Experience with Visual Studio .NET (C# and Visual Basic) and JavaScript.
- Knowledge of Java is a plus.
- Knowledge of Atlassian tools – Confluence and JIRA is a plus.
- Proficiency in using LLM tools to generate/refine technical content with careful review for accuracy and clarity.
**What will I work on?**
**You will work with the latest technologies and tools, including:**
- C#.NET, ASP.NET/MVC, Java
- .NET Core, Blazor
- XML, HTML
- JavaScript
- Help authoring tool
**Language skills:**
- Excellent written and communication skills in the English language.
**Other Interpersonal Skills:**
- Should be a quick learner of technologies and always open to feedback.
- Attention to detail and an uncompromising striving for quality.
- Excellent organizational and time management skills.
- Ability to work well in a team environment.
**Perks & Benefits:**
- The chance to actively shape our success and to grow with your tasks and responsibilities.
- A Company Culture that is Professional, busy, and friendly.
- International, Dynamic, and innovative work environment.
- Collaborative and supportive team culture.
**\*\*How to Apply: \*\***
**Please submit your resume in English to**
orneda.raufi@developertools.com
**\* All applications will be treated with strict confidentiality according to Law No. 9887 set by the Albanian Parliament for the "Protection of Personal Data."**
Please note that only those candidates SELECTED for further consideration will be contacted.
**WynEnterprise**
is an
international company that has been operating in the market for over 50 years. During this long period, we have invested in a singular mission: the next generation's success. Via a modern and digitalized platform for learning English, we aim to provide the vehicle for a better life for parents and their children.
**Summary**
We are looking for a reliable, hard-working Technical Writer candidate willing to join our dynamic team.
This position is responsible for creating, updating, correcting, and reviewing files to ensure accuracy, clarity, and usability. This position is also responsible for working closely with internal teams to support and promote comprehensive documentation for our products.
**What you get to do in this role:**
**Key Responsibilities**
- Write high-quality, detailed technical documentation for our products, ensuring clarity and usability for various audiences.
- Create new help files and update existing ones using help authoring tools, adhering to established documentation standards.
- Plan and manage documentation projects and schedules, ensuring timely delivery and alignment with release schedules.
- Work closely with Subject Matter Experts to gain an in-depth understanding of products and features.
- Write and integrate accurate code snippets into the documentation to enhance understanding for developer users.
- Proactively report issues with APIs, demos, websites, or other resources encountered during documentation exploration.
- Review and refine content or technical specifications provided by developers, transforming them into clear, concise, and user-friendly materials.
- Regularly test and monitor the documentation website to identify and resolve errors, ensuring a seamless user experience.
- Actively explore product APIs and samples to develop a thorough understanding of the product and its capabilities.
- Continuously review and update documentation to reflect product changes, address customer feedback, and meet industry standards.
- Efficiently juggle multiple tasks and projects in a fast-paced environment while maintaining high-quality output with minimal errors.
- Maintain a high standard of ethical conduct, demonstrating accountability and sound decision-making in all tasks.
**To be successful in this role, you must have:**
**Basic Qualifications:**
- Knowledge of Help Authoring tools and understanding of Markdown and HTML language.
- Knowledge of programming basics.
- Excellent troubleshooting and problem-solving skills
- Experience with Visual Studio .NET (C# and Visual Basic) and JavaScript.
- Knowledge of Java is a plus.
- Knowledge of Atlassian tools – Confluence and JIRA is a plus.
- Proficiency in using LLM tools to generate/refine technical content with careful review for accuracy and clarity.
**What will I work on?**
**You will work with the latest technologies and tools, including:**
- C#.NET, ASP.NET/MVC, Java
- .NET Core, Blazor
- XML, HTML
- JavaScript
- Help authoring tool
**Language skills:**
- Excellent written and communication skills in the English language.
**Other Interpersonal Skills:**
- Should be a quick learner of technologies and always open to feedback.
- Attention to detail and an uncompromising striving for quality.
- Excellent organizational and time management skills.
- Ability to work well in a team environment.
**Perks & Benefits:**
- The chance to actively shape our success and to grow with your tasks and responsibilities.
- A Company Culture that is Professional, busy, and friendly.
- International, Dynamic, and innovative work environment.
- Collaborative and supportive team culture.
**\*\*How to Apply: \*\***
**Please submit your resume in English to**
orneda.raufi@developertools.com
**\* All applications will be treated with strict confidentiality according to Law No. 9887 set by the Albanian Parliament for the "Protection of Personal Data."**
Please note that only those candidates SELECTED for further consideration will be contacted.
