Duke ngarkuar...

Information Technology support specialists

Bulls Media Worldgroup

Tirana, Tirana
full_time
Publikuar Sot
**We are looking for IT support to join our global IT team.**
**What You will do**
:



- Responsibility for IT equipment including purchasing
- Install and upgrade computer components and software
- Applying and updating required packages and server services, PC, laptop
- Provide support for Google workspace (G-suite)
- Manage users and access rights to company applications
- Handle on-boarding/off-boarding process for employees
- Offer technical support to company staff, both on-site and for remote users and offices.
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- Manage virtual servers, OS: Windows, Linux
- Integration, configuration, and operation of several systems (such as Monday, Freshdesk, Slack, Integromat), as well as their continuous improvement for all user groups
- Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization

**Steps of the hiring process:**

- Recruitment interview.
- Test task.
- Technical interview.
- Final interview with CTO.

Requirements:


**The experience You will need to successfully complete tasks:**

- At least 2 year experience in an IT support / Help Desk role
- Knowledge of systems and networking software, hardware, and networking protocols
- Experience with G Suite ( Gmail, Calendar, Docs, etc.)
- Familiarity with Cloud platforms is a plus
- Experience with Integromat, Zapier, Monday is a plus
- Excellent time management skills with a proven ability to meet deadlines.
- Service oriented and positive person
- Strong analytical and problem-solving skills.
- Self learning abilities
- Upper-intermediate in English

**Dear applicant, after submitting your application, you will be contacted via email.**