BHPH Account Manager / Customer Service (Freelance)
Hoya Task Solutions
**We’re Hiring: BHPH Account Manager / Customer Service**
📍
**Skopje | Hybrid | Fast-paced BHPH dealership**
**💰 $1,400 - $1,600 Base Pay + Bonus**
⚠️ This is a phone-heavy role with American customers. Clear, fluent spoken English with a neutral or near-native American accent is required.
Candidates with strong/heavy accents or difficult-to-understand spoken English will not be considered.
We’re looking for someone who knows how to build relationships, solve problems, and handle customers with confidence and professionalism.
At our Buy Here Pay Here dealership, customers don’t just make payments — they rely on us throughout the life of their loan. We need someone who can manage accounts, communicate clearly, and handle both routine and difficult situations with empathy and control.
**🎯 What You'll Actually Be Doing:**
- Managing a portfolio of customer accounts
- Calling, texting, and emailing customers regarding payments, account updates, insurance, extensions, and general support
- Working with customers to resolve payment issues and maintain positive relationships
- Handling difficult conversations professionally while staying calm under pressure
- Reviewing account statuses and documenting all communication accurately
- Coordinating with sales, finance, and collections teams when needed
- Following company policies and compliance procedures
**🧠 You’re a Fit If You:**
- Speak fluent, professional English with a clear Americanized accent
- Are confident handling back-to-back customer phone calls
- Can communicate naturally and professionally with U.S. customers
- Can handle pressure, conflict, and fast-paced environments professionally
- Know how to communicate firmly without losing empathy
- Are organized, reliable, and tech-savvy
- Have experience in customer service, collections, call centers, account management, or retail
**🚀 Why Work With Us?**
- No micromangement , only clear expectations and solid support
- Room to grow as we expand
- Real responsibility and real impact
- Modern, upbeat remote team environment
- Performance-based bonuses and advancement opportunities
**Interviews will only be considered for candidates who:**
Speak fluent English with a clear American/western accent
Are located in or around the Skopje area and able to travel to the office for training
Can work second shift / American hours and weekends from 2pm-11pm or 5pm-2am
Apply today!
📍
**Skopje | Hybrid | Fast-paced BHPH dealership**
**💰 $1,400 - $1,600 Base Pay + Bonus**
⚠️ This is a phone-heavy role with American customers. Clear, fluent spoken English with a neutral or near-native American accent is required.
Candidates with strong/heavy accents or difficult-to-understand spoken English will not be considered.
We’re looking for someone who knows how to build relationships, solve problems, and handle customers with confidence and professionalism.
At our Buy Here Pay Here dealership, customers don’t just make payments — they rely on us throughout the life of their loan. We need someone who can manage accounts, communicate clearly, and handle both routine and difficult situations with empathy and control.
**🎯 What You'll Actually Be Doing:**
- Managing a portfolio of customer accounts
- Calling, texting, and emailing customers regarding payments, account updates, insurance, extensions, and general support
- Working with customers to resolve payment issues and maintain positive relationships
- Handling difficult conversations professionally while staying calm under pressure
- Reviewing account statuses and documenting all communication accurately
- Coordinating with sales, finance, and collections teams when needed
- Following company policies and compliance procedures
**🧠 You’re a Fit If You:**
- Speak fluent, professional English with a clear Americanized accent
- Are confident handling back-to-back customer phone calls
- Can communicate naturally and professionally with U.S. customers
- Can handle pressure, conflict, and fast-paced environments professionally
- Know how to communicate firmly without losing empathy
- Are organized, reliable, and tech-savvy
- Have experience in customer service, collections, call centers, account management, or retail
**🚀 Why Work With Us?**
- No micromangement , only clear expectations and solid support
- Room to grow as we expand
- Real responsibility and real impact
- Modern, upbeat remote team environment
- Performance-based bonuses and advancement opportunities
**Interviews will only be considered for candidates who:**
Speak fluent English with a clear American/western accent
Are located in or around the Skopje area and able to travel to the office for training
Can work second shift / American hours and weekends from 2pm-11pm or 5pm-2am
Apply today!
