Forward Deployed Engineer - AI Agents
LIV ENTERPRISES INC
LIV ENTERPRISES IS HIRING
Name of the position:
**Forward Deployed Engineer - AI Agents**
Full-time job
Working hours: 2 PM - 10 PM
*Office based - Skopje, Macedonia*
LIV (Logistics in Vision) is a fast-growing company that has been established for over fifteen years, with a proven ability to get the job done. LIV is a company where you can grow as an individual and have an opportunity to reach your full potential. We are a big office with a diverse group of people, all working together towards a common goal to be the number one choice for logistics.
Currently we are on the search for a full-time on-site Forward Deployed Engineer - AI Agents to join the team, with at least 1 year of experience in the field.
**Key Responsibilities:**
- Design, configure, and deploy AI agents using the HappyRobot platform to solve customer business problems.
- Work closely with customers to understand workflows, identify automation opportunities, and translate requirements into technical solutions.
- Build and optimize conversational AI workflows, decision logic, and integrations with external systems (CRM, ERP, APIs, databases, communication tools).
- Configure and fine-tune AI agent behavior, prompts, knowledge bases, and automation rules.
- Troubleshoot deployment issues and optimize system performance, reliability, and user experience.
- Collaborate with Product and Engineering teams to provide customer feedback and influence platform roadmap.
- Support pilot launches, onboarding, and post-deployment success metrics.
- Document technical implementations, best practices, and reusable deployment frameworks.
- Stay current on developments in AI agents
**,**
Large Language Models, and workflow automation technologies.
**Requirements:**
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (or equivalent experience).
- 1+ year in Solutions Engineering, Forward Deployed Engineering, Implementation Engineering, or similar client-facing technical roles.
- Experience working with AI/ML products, automation platforms, or conversational AI tools.
- Strong understanding of APIs, webhooks, JSON, and system integrations.
- Proficiency in at least one programming language such as Python, JavaScript, or TypeScript.
- Experience with prompt engineering and deploying AI-powered workflows.
- Strong problem-solving and debugging skills.
- Excellent communication and stakeholder management skills.
**What We Offer:**
- Positive and supportive working atmosphere.
- Competitive salary based on experience.
- Private Health Insurance.
- 20 days Paid Time Off (PTO).
- Opportunities for growth and long-term career development.
Name of the position:
**Forward Deployed Engineer - AI Agents**
Full-time job
Working hours: 2 PM - 10 PM
*Office based - Skopje, Macedonia*
LIV (Logistics in Vision) is a fast-growing company that has been established for over fifteen years, with a proven ability to get the job done. LIV is a company where you can grow as an individual and have an opportunity to reach your full potential. We are a big office with a diverse group of people, all working together towards a common goal to be the number one choice for logistics.
Currently we are on the search for a full-time on-site Forward Deployed Engineer - AI Agents to join the team, with at least 1 year of experience in the field.
**Key Responsibilities:**
- Design, configure, and deploy AI agents using the HappyRobot platform to solve customer business problems.
- Work closely with customers to understand workflows, identify automation opportunities, and translate requirements into technical solutions.
- Build and optimize conversational AI workflows, decision logic, and integrations with external systems (CRM, ERP, APIs, databases, communication tools).
- Configure and fine-tune AI agent behavior, prompts, knowledge bases, and automation rules.
- Troubleshoot deployment issues and optimize system performance, reliability, and user experience.
- Collaborate with Product and Engineering teams to provide customer feedback and influence platform roadmap.
- Support pilot launches, onboarding, and post-deployment success metrics.
- Document technical implementations, best practices, and reusable deployment frameworks.
- Stay current on developments in AI agents
**,**
Large Language Models, and workflow automation technologies.
**Requirements:**
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (or equivalent experience).
- 1+ year in Solutions Engineering, Forward Deployed Engineering, Implementation Engineering, or similar client-facing technical roles.
- Experience working with AI/ML products, automation platforms, or conversational AI tools.
- Strong understanding of APIs, webhooks, JSON, and system integrations.
- Proficiency in at least one programming language such as Python, JavaScript, or TypeScript.
- Experience with prompt engineering and deploying AI-powered workflows.
- Strong problem-solving and debugging skills.
- Excellent communication and stakeholder management skills.
**What We Offer:**
- Positive and supportive working atmosphere.
- Competitive salary based on experience.
- Private Health Insurance.
- 20 days Paid Time Off (PTO).
- Opportunities for growth and long-term career development.
