Customer Care Representative
Taskforce
/job-details/5364
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**About Us**
*At Taskforce, we believe great work starts with great people—and that includes you. We’re not just a consulting and administrative support company; we’re a team that values your growth, celebrates your strengths, and supports your ambitions.*
*Join a workplace where your attention to detail, confidence, and drive to grow won’t just be appreciated – they’ll be rewarded. If you’re looking to thrive in a collaborative, high-performing team, we’d love to get to know you.*
We are looking for talented
**Customer Care Representative**
individuals who are committed to providing high-quality customer care, with a strong focus on accuracy, excellent telephone etiquette, and communication skills. While this is
**an entry-level position**
, we offer
**comprehensive training**
delivered by our expert Taskforce trainers to ensure your success.
At this role you will support hospitals and medical centers by assisting patients and callers with a variety of needs, ensuring a smooth and positive experience, across various communication channels.
**Key Responsibilities**
- Handle mostly inbound calls, emails, and text notes promptly and professionally.
- Provide exceptional service while addressing inquiries and resolving issues.
- Maintain accurate electronic records of customer interactions.
- Demonstrate professional phone etiquette and active listening to ensure a positive customer experience.
- Handle a fast-paced environment, multitask, and manage time effectively.
**Schedule:**
Full-time, 2nd shift (Hours to be discussed during the interview)
**Location:**
Remote and In office available
**Requirements**
- Proficiency in Microsoft Office Suite.
- Strong verbal and written communication skills.
- Ability to multitask and work in a fast-paced environment.
- Professional phone etiquette with active listening skills.
- Fluency in Macedonian
- Fluency in English (both verbal and written).
- Fluency in Spanish will be considered as a plus
- Stable Internet connection
**We Offer**
- Full-time position with a competitive salary.
- Company-provided equipment.
- Achievement awards to recognize your contributions.
- Paid training and development opportunities.
- A referral program and discount perks from our partner brands
- The opportunity to learn from experienced leaders with over 5 years of expertise in customer service.
**Join a company that values your growth, respects your ideas, and supports your career from day one**
.
**Apply now and be part of our exciting journey!**
(
*All applications will be treated with strict confidentiality.*
)
*At Taskforce, we believe great work starts with great people—and that includes you. We’re not just a consulting and administrative support company; we’re a team that values your growth, celebrates your strengths, and supports your ambitions.*
*Join a workplace where your attention to detail, confidence, and drive to grow won’t just be appreciated – they’ll be rewarded. If you’re looking to thrive in a collaborative, high-performing team, we’d love to get to know you.*
We are looking for talented
**Customer Care Representative**
individuals who are committed to providing high-quality customer care, with a strong focus on accuracy, excellent telephone etiquette, and communication skills. While this is
**an entry-level position**
, we offer
**comprehensive training**
delivered by our expert Taskforce trainers to ensure your success.
At this role you will support hospitals and medical centers by assisting patients and callers with a variety of needs, ensuring a smooth and positive experience, across various communication channels.
**Key Responsibilities**
- Handle mostly inbound calls, emails, and text notes promptly and professionally.
- Provide exceptional service while addressing inquiries and resolving issues.
- Maintain accurate electronic records of customer interactions.
- Demonstrate professional phone etiquette and active listening to ensure a positive customer experience.
- Handle a fast-paced environment, multitask, and manage time effectively.
**Schedule:**
Full-time, 2nd shift (Hours to be discussed during the interview)
**Location:**
Remote and In office available
**Requirements**
- Proficiency in Microsoft Office Suite.
- Strong verbal and written communication skills.
- Ability to multitask and work in a fast-paced environment.
- Professional phone etiquette with active listening skills.
- Fluency in Macedonian
- Fluency in English (both verbal and written).
- Fluency in Spanish will be considered as a plus
- Stable Internet connection
**We Offer**
- Full-time position with a competitive salary.
- Company-provided equipment.
- Achievement awards to recognize your contributions.
- Paid training and development opportunities.
- A referral program and discount perks from our partner brands
- The opportunity to learn from experienced leaders with over 5 years of expertise in customer service.
**Join a company that values your growth, respects your ideas, and supports your career from day one**
.
**Apply now and be part of our exciting journey!**
(
*All applications will be treated with strict confidentiality.*
)
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