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French Customer Support Representative

We Are Fiber

Tirana, Tirana
full_time
Publikuar 12 dite me pare
**Join our dynamic team as a Customer Service Representative**
, where your French communication skills can truly shine. Our company values creativity and a solution-oriented mindset, ensuring that every interaction positively contributes to the customer experience.

**Role Responsibilities**

In this position, you will deliver outstanding customer service across multiple communication channels, including phone, email, and live chat. You will handle customer inquiries efficiently and work to resolve issues with empathy and professionalism.

Your daily tasks will include managing and updating customer accounts, processing orders, and maintaining accurate records of customer interactions.

**Required Skills**

- Excellent written and verbal communication skills in French
- Strong problem-solving abilities and attention to detail
- Proficiency in CRM systems and standard office software
- Ability to work independently as well as collaboratively within a team

**Preferred Qualifications**

- Previous experience in a customer service role is an advantage
- Positive attitude and patience when handling customer inquiries

**Working Hours**

Flexible working arrangements are available. Occasional availability outside standard working hours may be required to meet customer needs.

**Work Location**

This position is based in our modern, well-equipped offices.

**How to Apply**

If you are ready to join a forward-thinking company that values your skills and experience, we invite you to submit your application.

**Join us to deliver exceptional service and become part of a team recognized for customer satisfaction and professional growth!**