Retention Account Executive for English Market
Limitless Solutions
/job-details/2817
Kjo shpallje nuk pranon më aplikime. Nuk ka shpallje që përputhen saktësisht me këtë URL.
Shiko punët aktive.
JOB DESCRIPTION
The Retention Account Manager is responsible for building, managing and maintaining a profitable long-term relationship between clients and they will be assigned to manage the clients' portfolios of English-speaking countries.
ROLE & RESPONSIBILITIES
· Provide excellent and high caliber client service delivery to ensure a positive client experience
· Provide timely and effective resolution of all client queries via telephone, email or chat
· Proactively respond to and manage inbound client queries professionally and efficiently
· Assist clients in using our platform and on our products to increase our profitability through maximizing clients’ account volumes
· Provide technical support for clients’ software problems relating to the platform
· Participate in targeted outbound reactivation calling to dormant account holders
· Carry out administration duties where required, including account upgrading
· Provide support to clients from other regions as part of our around the clock service
· Liaise with other departments to escalate and resolve all client issues in a timely manner to ensure a consistently high level of client service
· Maintain personal and professional development to meet the changing demands of the role and participate in appropriate training
· Undertake such other duties, training and / or hours of work as may be reasonably required and which are consistent with the general responsibility of this role. This may entail occasional after hours’ support.
THE IDEAL CANDIDATE
· Fluent English Speakers, any other language a plus.
· At least 1 year of experience in an Crypto/FX Sales/Retention role
· Strong commercial acumen with experience in brief business competitor analysis and ability to be proactive in maintaining business relationships.
· As this is a sales position, we are looking for individuals who are used to working in a number-driven performance environment and experience in achievements in any sales targets would be ideal.
· Eager to learn new things fast and to have regular training
· Team player
· Result oriented and self-motivated person
Why you should join us?
• A Competitive compensation package will be offered to the successful applicant which includes great benefits
• Discretionary performance-based bonus
• Work Life Balance: 5 days’ work week with regular working hours from Mondays-Fridays
• Office Located in the Heart of Skopje
• Exclusive ongoing daily/ weekly promotions and incentives
- Send us your CVs to hr@limitless.com.mk or apply directly on linkedin.
The Retention Account Manager is responsible for building, managing and maintaining a profitable long-term relationship between clients and they will be assigned to manage the clients' portfolios of English-speaking countries.
ROLE & RESPONSIBILITIES
· Provide excellent and high caliber client service delivery to ensure a positive client experience
· Provide timely and effective resolution of all client queries via telephone, email or chat
· Proactively respond to and manage inbound client queries professionally and efficiently
· Assist clients in using our platform and on our products to increase our profitability through maximizing clients’ account volumes
· Provide technical support for clients’ software problems relating to the platform
· Participate in targeted outbound reactivation calling to dormant account holders
· Carry out administration duties where required, including account upgrading
· Provide support to clients from other regions as part of our around the clock service
· Liaise with other departments to escalate and resolve all client issues in a timely manner to ensure a consistently high level of client service
· Maintain personal and professional development to meet the changing demands of the role and participate in appropriate training
· Undertake such other duties, training and / or hours of work as may be reasonably required and which are consistent with the general responsibility of this role. This may entail occasional after hours’ support.
THE IDEAL CANDIDATE
· Fluent English Speakers, any other language a plus.
· At least 1 year of experience in an Crypto/FX Sales/Retention role
· Strong commercial acumen with experience in brief business competitor analysis and ability to be proactive in maintaining business relationships.
· As this is a sales position, we are looking for individuals who are used to working in a number-driven performance environment and experience in achievements in any sales targets would be ideal.
· Eager to learn new things fast and to have regular training
· Team player
· Result oriented and self-motivated person
Why you should join us?
• A Competitive compensation package will be offered to the successful applicant which includes great benefits
• Discretionary performance-based bonus
• Work Life Balance: 5 days’ work week with regular working hours from Mondays-Fridays
• Office Located in the Heart of Skopje
• Exclusive ongoing daily/ weekly promotions and incentives
- Send us your CVs to hr@limitless.com.mk or apply directly on linkedin.
Nuk ka shpallje që përputhen saktësisht me këtë URL.
Shpallje të tjera aktive
- Wedding Coordinator — Mösa
- Customer Support Specialist (Late Hours - Weekend Rotation) — Jupiter BPO
- Financier/e — Brianza Dent Day Hospital
- Customer Service Specialist — Worix Company
- Room Service konobar — Lazure Hotel & Marina
- Senior Analist i Qendrës së Operacioneve të Sigurisë — OTP Bank Albania
- Test Lead Hardware — SICPA
- Sales Manager — MUK
- Real Estate Agent — Coldwell Banker Albania
- SAP MM Middle Consultant — IKONS ITALIA
- Local expert for psychological empowerment and resilience training for women in correctional services _(SSA) — OSCE
- Agente/consulente immobiliare — Keller Williams Albania
- Plc Programmer — Opus PO
- HR Data & Attendance Officer (Part-Time) — Disaster Care Capital
- Java Developer - Durres — Michael Page
- Teknik Instalator në Tiranë — Albanian Development Company
- Graphic Designer – Illustrator & Spec Sheet Specialist — Jupiter BPO
- Financier/e — Brianza Dent Day Hospital
- SPECIALIST/E E BURIMEVE NJERËZORE. — Salillari LTD
- .NET Developer — Michael Page
- HR Data & Attendance Officer (Part-Time) — The Job Portal
- Flatbed Dispatcher — LIV ENTERPRISES INC
- Agentic AI Co-Founder / CPO (100 % remote) (m/f/d) — EWOR
- Specialist/e blerjesh — Matrix Konstruksion
- Product Designer — MWDN
- Business Analust — IKONS ITALIA
- Sales Agent — KULMINANT
- Search Engine Optimization Specialist — Rotate Digital
- Специјалист за сериска набавка — Invenio & QHS Macedonia
- INXHINIER/E NDËRTIMI (KANTIER) — Texas Development
