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Junior Technical Support Specialist

O-NXT

/job-details/11463

Tirana, Tirana
full_time
Publikuar Sot
🚀 We’re Hiring: Junior Technical Support Specialist

📍 Tirana, Albania | Full-time | On-site | 24/7 Shift Schedule

At O-NXT, we’re looking for a motivated Junior Technical Support Specialist to join our team in Tirana. This is a great opportunity for someone who is passionate about technology, enjoys solving problems, and wants to grow in a dynamic, service-oriented environment.

In this role, you’ll help keep systems running smoothly, support users professionally, and contribute to a high-quality customer experience.

What you’ll do:

• Provide technical support and troubleshooting for users and systems.

• Assist with Device Troubleshouting, Linux systems and basic network management.

• Help maintain a smooth and reliable support experience for customers.

• Work closely with the team to resolve issues efficiently.

• Contribute to customer satisfaction through clear communication and professional support.

What we’re looking for:

• Knowledge of technical support and troubleshooting.

• Familiarity with Linux systems and network basics is a plus.

• Database management knowledge is an advantage.

• Strong analytical and problem-solving skills.

• Excellent communication and teamwork abilities.

• Fluent English.

• Previous experience in technical support is a plus.

• Currently pursuing or holding a degree in IT or a related field.

Additional details:

• Full-time, on-site role in Tirana.

• Rotating 24/7 shift schedule.

• Training/intern period included in the hiring process.

If you’re eager to learn, grow, and be part of a company that values technology, service, and continuous improvement, we’d love to hear from you.

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