On-Ground Student Support Representative – Tirana, Albania
EUROMENA
/job-details/11151
On-Ground Student Support Representative – Tirana, Albania
Company: EUROMENA
Location: Tirana, Albania
Workplace type: On-site
Employment type: Contract
About the role
EUROMENA is looking for a reliable and proactive On-Ground Student Support Representative to assist international students in Tirana, particularly those attending Western Balkans University.
You will help students settle into their new surroundings, provide practical local assistance and support them with everyday arrangements throughout their transition to university life.
Key responsibilities
Coordinate airport arrivals and assist with transfers.
Help students find suitable accommodation and support them with moving-in arrangements.
Introduce students to the university, local amenities and transport options.
Assist with practical arrangements, including obtaining a local SIM card and opening a bank account.
Provide support with university registration and administrative appointments.
Guide students through local residence procedures and accompany them to relevant appointments when required.
Respond to student enquiries and communicate concerns promptly to the EUROMENA team.
Maintain accurate records of support provided and give regular progress updates.
Handle students’ personal information professionally and confidentially.
Requirements
Based in Tirana and available to provide support in person.
Good knowledge of Tirana, its services and local transport.
Strong spoken and written English and Albanian.
Excellent communication, organisation and problem-solving skills.
A friendly, patient and professional approach.
Ability to work independently and coordinate with a remote team.
Flexibility to attend scheduled arrivals and appointments, including occasional evenings or weekends.
Previous experience in student support, customer service, hospitality or administration is an advantage.
How to apply
Please apply through LinkedIn with your CV, outlining your relevant experience, availability and knowledge of Tirana.
Company: EUROMENA
Location: Tirana, Albania
Workplace type: On-site
Employment type: Contract
About the role
EUROMENA is looking for a reliable and proactive On-Ground Student Support Representative to assist international students in Tirana, particularly those attending Western Balkans University.
You will help students settle into their new surroundings, provide practical local assistance and support them with everyday arrangements throughout their transition to university life.
Key responsibilities
Coordinate airport arrivals and assist with transfers.
Help students find suitable accommodation and support them with moving-in arrangements.
Introduce students to the university, local amenities and transport options.
Assist with practical arrangements, including obtaining a local SIM card and opening a bank account.
Provide support with university registration and administrative appointments.
Guide students through local residence procedures and accompany them to relevant appointments when required.
Respond to student enquiries and communicate concerns promptly to the EUROMENA team.
Maintain accurate records of support provided and give regular progress updates.
Handle students’ personal information professionally and confidentially.
Requirements
Based in Tirana and available to provide support in person.
Good knowledge of Tirana, its services and local transport.
Strong spoken and written English and Albanian.
Excellent communication, organisation and problem-solving skills.
A friendly, patient and professional approach.
Ability to work independently and coordinate with a remote team.
Flexibility to attend scheduled arrivals and appointments, including occasional evenings or weekends.
Previous experience in student support, customer service, hospitality or administration is an advantage.
How to apply
Please apply through LinkedIn with your CV, outlining your relevant experience, availability and knowledge of Tirana.