**Sales Agent**
Turkish Airlines, a globally renowned airline recognized for its exceptional hospitality and service excellence, is seeking motivated and dynamic individuals to join our team as Sales Agent.
As a Sales Agent, you will play a vital role in our Sales Office operations, delivering outstanding passenger services, creating memorable customer experiences, and contributing directly to our commercial success. If you thrive in a fast-paced environment, enjoy interacting with passengers, and are known for your proactive and solution-oriented mindset, this is an excellent opportunity to grow your career with Turkish Airlines.
**Job Description:**
- Providing Reservation/Booking, Ticket Sales and Passenger Operations services (check-in support and manifest preparation) with a warm and professional approach.
- Calculating fares, arranging routes based on passenger requests, and providing accurate schedule and fare information.
- Handling reservation and booking requests efficiently and issuing tickets for both domestic and international flights.
- Managing ticketing processes such as Endorsement, Rerouting, Refunds, and ticket returns in accordance with company procedures.
- Reporting and registering operational income, costs, financing, and financial statistical data in relevant IT systems such as SAP, ERP, and DOP.
**Desired Skills & Experience:**
- Bachelor’s degree or at least high school graduation.
- Permanent resident permit in Albania (work permits are not provided by the company).
- Minimum 1 year of experience in civil aviation or tourism.
- Ability to work effectively under pressure and meet tight deadlines.
- Excellent English speaking and writing and proficiency in Albanian language.
- Flexibility to work in shifts, including overnight shifts.
- Strong teamwork skills with the ability to work independently when necessary.
- Ability to multitask and manage multiple responsibilities simultaneously.
- Good knowledge and experience with a major Computer Reservations System (Troya or Quickres experience is an advantage).
- Strong verbal and written communication skills.
- High sense of responsibility with sound decision-making abilities.
**Social Benefits:**
- Private Health Insurance
We strive to bring the far close by making the world move through our wings. Connecting 349 destinations worldwide, Turkish Airlines is committed to delivering a unique and unforgettable travel experience to our guests. Each member of our global family plays an essential role in our continued success. Now is the time to grow our family and reach greater goals together with you.
Turkish Airlines, a globally renowned airline recognized for its exceptional hospitality and service excellence, is seeking motivated and dynamic individuals to join our team as Sales Agent.
As a Sales Agent, you will play a vital role in our Sales Office operations, delivering outstanding passenger services, creating memorable customer experiences, and contributing directly to our commercial success. If you thrive in a fast-paced environment, enjoy interacting with passengers, and are known for your proactive and solution-oriented mindset, this is an excellent opportunity to grow your career with Turkish Airlines.
**Job Description:**
- Providing Reservation/Booking, Ticket Sales and Passenger Operations services (check-in support and manifest preparation) with a warm and professional approach.
- Calculating fares, arranging routes based on passenger requests, and providing accurate schedule and fare information.
- Handling reservation and booking requests efficiently and issuing tickets for both domestic and international flights.
- Managing ticketing processes such as Endorsement, Rerouting, Refunds, and ticket returns in accordance with company procedures.
- Reporting and registering operational income, costs, financing, and financial statistical data in relevant IT systems such as SAP, ERP, and DOP.
**Desired Skills & Experience:**
- Bachelor’s degree or at least high school graduation.
- Permanent resident permit in Albania (work permits are not provided by the company).
- Minimum 1 year of experience in civil aviation or tourism.
- Ability to work effectively under pressure and meet tight deadlines.
- Excellent English speaking and writing and proficiency in Albanian language.
- Flexibility to work in shifts, including overnight shifts.
- Strong teamwork skills with the ability to work independently when necessary.
- Ability to multitask and manage multiple responsibilities simultaneously.
- Good knowledge and experience with a major Computer Reservations System (Troya or Quickres experience is an advantage).
- Strong verbal and written communication skills.
- High sense of responsibility with sound decision-making abilities.
**Social Benefits:**
- Private Health Insurance
We strive to bring the far close by making the world move through our wings. Connecting 349 destinations worldwide, Turkish Airlines is committed to delivering a unique and unforgettable travel experience to our guests. Each member of our global family plays an essential role in our continued success. Now is the time to grow our family and reach greater goals together with you.
