Support and Solutions Center MK is a company working with large international clients, providing a range of services in administration, customer service, accountancy, IT, engineering, and more. We are an administrative logistic center serving prominent international clients in the plastics, iron & steel, paper, tires, general cargo, commodities (cacao and coffee), wood, and transport sectors.
We are looking for new enthusiastic new colleagues to join our Finance Solution Development team in the role of as Finance Support Analyst.
We are looking for a teammate with excellent English knowledge, exited to provide 1st level support and solutions towards professional our users. You will be answering questions, analysing problems and come up with a solution for simple and complex incidents.
Additionally, you will also be working closely with the software development team for the purpose of testing our newly developed functionalities, also and preparing software documentation whenever necessary. As our team is currently in the process of implementing a new global Finance- and procurement ERP solution, a good hyper care and support of the end-users will be crucial.
Main activities:
• Accurately identifying user problems via IT support tools and remote tools
• Accurately identifying the cause of problems and determining the most suitable solution
• Accurate and timely escalation of problems to specialist support teams;
• Following up on incidents making sure they are resolved
• Creating change requests when professional users request a new feature
• Documenting solutions in a knowledge base, and suggesting improvements to the existing ones
• Take part in the hyper care for new implementations
• Testing of new software functionalities
We are looking forward to your application if you have:
• Excellent English knowledge (both verbal and written) to provide English only support
• Knowledge (or willingness to learn) of accounting principles, finance flows and procurement flows will be considered as an are a big advantage
• Good knowledge of Windows operating system, Microsoft Office, Microsoft Outlook and other standard software’s.
• Excellent communication skills
• Strong problem-solving skills
• Collaborative approach
• Motivation, discipline, well-structured and flexibility are your key characteristics
Key Qualifications and Knowledge:
• Bachelor's degree in finance or accounting or equal by experience. Good English speaking and writing skills.
• Knowledge of accountancy
• Knowledge of international accounting standards (IFRS) is a plus
• Affinity with IT and more specific Microsoft Navision are a plus
• Experience with Financial reporting tools (e.g. SAP BPC) is a plus
We offer:
• Competitive salaries.
• Long term contracts to offer job stability.
• Personal development plans.
• Conferences, courses and trainings.
• Team building events.
• 13th salary (end of year bonus)
If you see yourself as a person who could be a valuable part of our team, don’t hesitate to apply Applicants.MK@ssc.mk
(Application: Email CV with subject “Finance Support Analyst”). Please send us your CV in English.
We are looking for new enthusiastic new colleagues to join our Finance Solution Development team in the role of as Finance Support Analyst.
We are looking for a teammate with excellent English knowledge, exited to provide 1st level support and solutions towards professional our users. You will be answering questions, analysing problems and come up with a solution for simple and complex incidents.
Additionally, you will also be working closely with the software development team for the purpose of testing our newly developed functionalities, also and preparing software documentation whenever necessary. As our team is currently in the process of implementing a new global Finance- and procurement ERP solution, a good hyper care and support of the end-users will be crucial.
Main activities:
• Accurately identifying user problems via IT support tools and remote tools
• Accurately identifying the cause of problems and determining the most suitable solution
• Accurate and timely escalation of problems to specialist support teams;
• Following up on incidents making sure they are resolved
• Creating change requests when professional users request a new feature
• Documenting solutions in a knowledge base, and suggesting improvements to the existing ones
• Take part in the hyper care for new implementations
• Testing of new software functionalities
We are looking forward to your application if you have:
• Excellent English knowledge (both verbal and written) to provide English only support
• Knowledge (or willingness to learn) of accounting principles, finance flows and procurement flows will be considered as an are a big advantage
• Good knowledge of Windows operating system, Microsoft Office, Microsoft Outlook and other standard software’s.
• Excellent communication skills
• Strong problem-solving skills
• Collaborative approach
• Motivation, discipline, well-structured and flexibility are your key characteristics
Key Qualifications and Knowledge:
• Bachelor's degree in finance or accounting or equal by experience. Good English speaking and writing skills.
• Knowledge of accountancy
• Knowledge of international accounting standards (IFRS) is a plus
• Affinity with IT and more specific Microsoft Navision are a plus
• Experience with Financial reporting tools (e.g. SAP BPC) is a plus
We offer:
• Competitive salaries.
• Long term contracts to offer job stability.
• Personal development plans.
• Conferences, courses and trainings.
• Team building events.
• 13th salary (end of year bonus)
If you see yourself as a person who could be a valuable part of our team, don’t hesitate to apply Applicants.MK@ssc.mk
(Application: Email CV with subject “Finance Support Analyst”). Please send us your CV in English.
