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Customer Service Specialist

LIVYO

/job-details/9081

full_time
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**Remote · Albania · Full-time · Contractor**

LIVYO manages residential rentals across Italy. We receive a high volume of tenant enquiries and need someone who can
**respond fast, qualify leads, and book viewings**
.

What you'll do

- Reply to leads via WhatsApp, Idealista, Immobiliare.it & phone
- Qualify budget, dates, occupants, job & documents
- Book and follow up on viewings
- Update the CRM
- Filter out unqualified applicants
- Use AI to work faster

What we need

- **Native-level Italian**

- tested before the interview
- **Fluent English - tested before the interview**
- Strong communication & sales skills
- Fast response time
- Comfortable with AI tools
- Own computer + reliable internet

Pay

**€600–€950/month + €50 per closed deal**

Contractor position. Monthly invoicing. Bank fees covered by LIVYO.

Apply

Before the interview, send us
**2 short voice notes**
:

- 🇮🇹 Italian: follow up with a tenant who went silent
- 🇬🇧 English: same scenario

**Italian + English fluency are mandatory.**