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Retail Sales Executive

InfoTech Business Solutions

/job-details/8334

Skopje, Skopje Statistical Region
full_time
Publikuar 48 dite me pare
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Date: Aug 10, 2026


Location:


Skopje, MK


Company: AJ STAIL DOOEL Skopje


Req ID: 3833


Branch: iStyle City Mall


Job Title


Retail Sales Executive


Job Scope


The Retail Sales Executive is accountable for reflecting and maintaining a professional image of the store through promoting customer service excellence and using product knowledge and enhanced selling techniques to achieve monthly targets.


Main Duties and Responsibilities



- Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers’ needs
- Establish solid relationships with customers, cross/upsell and deliver excellent product awareness
- Ensure the shop is kept clean and tidy at all times
- Maintain an awareness of all products, promotions, advertisements and new releases
- Ensure proper display and visual merchandising standards according to communicated guidelines at all times
- Assist in processing and replenishing merchandise and participate in the receipt of stocks
- Recognize security risks and thefts and handle situations as fast and professionally as possible
- Conform to all policies and procedures namely those regarding to payments and exchanges, security practices and loss prevention
- Complete necessary trainings, enroll to training portals and maintain the latest certificates
- Actively seek inputs from customers, efficiently address complaints and escalate when needed to reinforce service standards.

Position Requirements


Education


High School Diploma or a Bachelor’s/Technical degree.


**Experience**
No previous experience needed.


Competencies


Results Driven


Teamwork and Collaboration


**Skills**
Visual Merchandising


Mathematics


Product and Service Knowledge


Salesmanship


Customer Satisfaction Measurement


Retail Sales Executive


Date: Aug 10, 2026


Location:


Skopje, MK


Company: AJ STAIL DOOEL Skopje


Req ID: 3833


Branch: iStyle City Mall


Job Title


Retail Sales Executive


Job Scope


The Retail Sales Executive is accountable for reflecting and maintaining a professional image of the store through promoting customer service excellence and using product knowledge and enhanced selling techniques to achieve monthly targets.


Main Duties and Responsibilities



- Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers’ needs
- Establish solid relationships with customers, cross/upsell and deliver excellent product awareness
- Ensure the shop is kept clean and tidy at all times
- Maintain an awareness of all products, promotions, advertisements and new releases
- Ensure proper display and visual merchandising standards according to communicated guidelines at all times
- Assist in processing and replenishing merchandise and participate in the receipt of stocks
- Recognize security risks and thefts and handle situations as fast and professionally as possible
- Conform to all policies and procedures namely those regarding to payments and exchanges, security practices and loss prevention
- Complete necessary trainings, enroll to training portals and maintain the latest certificates
- Actively seek inputs from customers, efficiently address complaints and escalate when needed to reinforce service standards.

Position Requirements


Education


High School Diploma or a Bachelor’s/Technical degree.


**Skills**
Visual Merchandising


Mathematics


Product and Service Knowledge


Salesmanship


Customer Satisfaction Measurement

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