**Type:**
Paid internship or part-time/freelancing role.
**Agreement:**
B2B/freelancing contract.
**Location:**
Remote.
**For**
junior professionals with first experiences in product development who want to continue their work with our company after completing the internship.
**Work permit support?**
No
**About Us**
**AirAdvisor**
is a fast-growing
**TravelTech and LegalTech startup**
on a mission to ensure air travelers receive the compensation they are entitled to for
**flight disruptions,**
including
**delays, cancellations, missed connections,**
and other airline-related issues like
**overbooking, lost, or delayed luggage.**
We operate across the
**EU, the UK, the US, and beyond,**
with a clear mission to
**protect air passenger rights worldwide.**
- **Our Impact: 630,000+ claims processed for clients from 221 countries •**
**4.6-star rating based on 30,000+ reviews •**
Operating in
**21 languages.**
- **Current Business Model:**
B2C, commission-based.
**Soon launching:**
Annual subscription coverage product - insurance for flights and baggage disruptions caused by airlines' negligence.
**Exploring:**
new revenue streams and geographical markets.
- **Our Mission:**
Ensure air travelers receive the compensation they are entitled to for flight and baggage disruptions globally.
- **Why this matters:**
Airlines exploit passenger confusion about their rights. We are fixing that, one claim at a time.
- **Global Scale:**
International team spread across 18 countries. Fast-growing, ambitious, impact-driven.
**The Opportunity**
We are looking for a
**sharp, proactive, data-driven thinker**
from a top European university to join our Product team as a
**paid intern or early-career specialist**
. You will support our Product Managers in bridging between user insights, product strategy, and execution, supporting our growth mission while gaining hands-on experience in B2C product development, CRO, and retention.
**What You Will Do**
**1. User Research & Insights**
- Analyze user behavior data: Where do customers drop off? What objections stop them?
- Analyze competitive landscape: What are other claim services doing? What's our differentiation?
- Synthesize findings into actionable insights for the product team
- Identify friction points in claim form, onboarding, and status tracking
- Create weekly/monthly product dashboards tracking performance against targets
- Communicate insights to cross-functional teams (Growth, Ops, Engineering)
**2. Product Development Support**
- Assist with feature prioritization: Help evaluate impact vs. effort for roadmap items
- Write user stories and requirements, translating business needs into actionable tasks
- Collaborate with designers on prototypes (Figma)
**3. Communication & Documentation**
- Proactively identify problems and propose solutions to the product team
- Document test results, findings, and recommendations clearly for stakeholders
- Suggest fresh product angles and improvements based on user feedback and market trends
- Support pitch preparation with data-driven insights and customer stories
**What You Bring**
- **Essential (Must-Have)Previous Product/Growth Experience:**
Internship in product, growth, marketing, or CRO
- **Top European University:**
Currently enrolled (final year) or recent graduate from a top 20 university in Europe
- **Proven Analytical Mindset:**
Comfortable with data, metrics, and statistical thinking
- **Product Curiosity:**
You ask "why?" constantly. You care about user experience.
- **Communication Skills:**
Ability to articulate complex ideas clearly in writing and verbally in English
- **Self-Driven & Independent:**
Comfortable working remotely, managing your own tasks, suggesting improvements proactively
- **Speed & Results-Oriented:**
You deliver fast, iterate quickly, and do not get bogged down in perfectionism
- **Attention to Detail:**
You notice small inconsistencies and understand that details compound
- (Ideally) Previous experience in OTAs (Online Travel Agencies), TravelTech, FinTech, LegalTech, or SaaS environments.
**Why You Will Love This Role**
**1. Learning & Growth**
- **Real product experience**
- **Mentorship:**
Direct support from our Product Managers and cross-functional leaders
**2. Impact**
- **Social mission:**
You are helping travelers get compensation they are owed from airlines. Real impact
- **Global scale:**
Your work affects users in over 220 countries
- **Growth trajectory:**
AirAdvisor is scaling fast. You will ride this wave
**3. Culture**
- **Remote-first, flexible hours:**
Work from anywhere in Europe
- **Fast-moving, ambitious team:**
Smart colleagues who care about execution and impact
- **Transparent & honest:**
We share wins and failures openly; no corporate BS
- **International:**
Team spread across 18 countries; you will learn from global perspectives
**4. Practical Benefits**
- **Paid role:**
Hourly rate
- **Unique opportunity to learn "on the job":**
You will be responsible for tasks that our product managers conduct themselves
- **Potential for growth:**
Many of our best hires started as interns
**Our Recruitment Process:**
**1. Application Screening:**
submit a resume with examples of your work and your biggest professional, educational, or personal accomplishments
**2. HR Interview (30 min)**
- Get to know you: background, motivations, why AirAdvisor?
- Discuss role expectations, your experience, and motivation
**-> Tip:**
Research AirAdvisor and the passenger rights space beforehand
**3. Product Interview (60 min)**
Our Head of Product Growth will dive deeper: product thinking, analytical skills, past projects
- Expect a real scenario: "Here's a problem. How would you approach it?"
- Come prepared with questions about product strategy, team dynamics, and growth goals
**4. Conversation with our CEO (30 min)**
- Your chance to ask big-picture questions
--------------
**What we are looking for in one sentence:**
A sharp, curious, data-driven thinker from a top European university who thrives on ownership, moves fast, and cares about user experience.
**Red flags we do not want:**
- "Just looking to add experience to my resume."
- "Tell me what to do": you should be proactive
- "I don't care about passenger rights."
- Perfectionism over iteration
**Green lights we love:**
- "I have ideas for how to improve X."
- "I ran an experiment and learned Y."
- "I'm passionate about [travel/consumer rights/B2C]."
- "I want to move fast and learn."
**Logistics:**
- **Duration:**
Flexible start date; 6 months minimum commitment
- **Hours:**
Part-time (10–20 hours/week)
- **Remote:**
100% remote, flexible hours
- **Equipment:**
You will need your own laptop; we will provide access to tools (Figma, analytics platforms, testing tools)
- **Time and activity-tracking application:**
We use an app that helps us record work time, evaluate activity levels, and assess work quality.
Paid internship or part-time/freelancing role.
**Agreement:**
B2B/freelancing contract.
**Location:**
Remote.
**For**
junior professionals with first experiences in product development who want to continue their work with our company after completing the internship.
**Work permit support?**
No
**About Us**
**AirAdvisor**
is a fast-growing
**TravelTech and LegalTech startup**
on a mission to ensure air travelers receive the compensation they are entitled to for
**flight disruptions,**
including
**delays, cancellations, missed connections,**
and other airline-related issues like
**overbooking, lost, or delayed luggage.**
We operate across the
**EU, the UK, the US, and beyond,**
with a clear mission to
**protect air passenger rights worldwide.**
- **Our Impact: 630,000+ claims processed for clients from 221 countries •**
**4.6-star rating based on 30,000+ reviews •**
Operating in
**21 languages.**
- **Current Business Model:**
B2C, commission-based.
**Soon launching:**
Annual subscription coverage product - insurance for flights and baggage disruptions caused by airlines' negligence.
**Exploring:**
new revenue streams and geographical markets.
- **Our Mission:**
Ensure air travelers receive the compensation they are entitled to for flight and baggage disruptions globally.
- **Why this matters:**
Airlines exploit passenger confusion about their rights. We are fixing that, one claim at a time.
- **Global Scale:**
International team spread across 18 countries. Fast-growing, ambitious, impact-driven.
**The Opportunity**
We are looking for a
**sharp, proactive, data-driven thinker**
from a top European university to join our Product team as a
**paid intern or early-career specialist**
. You will support our Product Managers in bridging between user insights, product strategy, and execution, supporting our growth mission while gaining hands-on experience in B2C product development, CRO, and retention.
**What You Will Do**
**1. User Research & Insights**
- Analyze user behavior data: Where do customers drop off? What objections stop them?
- Analyze competitive landscape: What are other claim services doing? What's our differentiation?
- Synthesize findings into actionable insights for the product team
- Identify friction points in claim form, onboarding, and status tracking
- Create weekly/monthly product dashboards tracking performance against targets
- Communicate insights to cross-functional teams (Growth, Ops, Engineering)
**2. Product Development Support**
- Assist with feature prioritization: Help evaluate impact vs. effort for roadmap items
- Write user stories and requirements, translating business needs into actionable tasks
- Collaborate with designers on prototypes (Figma)
**3. Communication & Documentation**
- Proactively identify problems and propose solutions to the product team
- Document test results, findings, and recommendations clearly for stakeholders
- Suggest fresh product angles and improvements based on user feedback and market trends
- Support pitch preparation with data-driven insights and customer stories
**What You Bring**
- **Essential (Must-Have)Previous Product/Growth Experience:**
Internship in product, growth, marketing, or CRO
- **Top European University:**
Currently enrolled (final year) or recent graduate from a top 20 university in Europe
- **Proven Analytical Mindset:**
Comfortable with data, metrics, and statistical thinking
- **Product Curiosity:**
You ask "why?" constantly. You care about user experience.
- **Communication Skills:**
Ability to articulate complex ideas clearly in writing and verbally in English
- **Self-Driven & Independent:**
Comfortable working remotely, managing your own tasks, suggesting improvements proactively
- **Speed & Results-Oriented:**
You deliver fast, iterate quickly, and do not get bogged down in perfectionism
- **Attention to Detail:**
You notice small inconsistencies and understand that details compound
- (Ideally) Previous experience in OTAs (Online Travel Agencies), TravelTech, FinTech, LegalTech, or SaaS environments.
**Why You Will Love This Role**
**1. Learning & Growth**
- **Real product experience**
- **Mentorship:**
Direct support from our Product Managers and cross-functional leaders
**2. Impact**
- **Social mission:**
You are helping travelers get compensation they are owed from airlines. Real impact
- **Global scale:**
Your work affects users in over 220 countries
- **Growth trajectory:**
AirAdvisor is scaling fast. You will ride this wave
**3. Culture**
- **Remote-first, flexible hours:**
Work from anywhere in Europe
- **Fast-moving, ambitious team:**
Smart colleagues who care about execution and impact
- **Transparent & honest:**
We share wins and failures openly; no corporate BS
- **International:**
Team spread across 18 countries; you will learn from global perspectives
**4. Practical Benefits**
- **Paid role:**
Hourly rate
- **Unique opportunity to learn "on the job":**
You will be responsible for tasks that our product managers conduct themselves
- **Potential for growth:**
Many of our best hires started as interns
**Our Recruitment Process:**
**1. Application Screening:**
submit a resume with examples of your work and your biggest professional, educational, or personal accomplishments
**2. HR Interview (30 min)**
- Get to know you: background, motivations, why AirAdvisor?
- Discuss role expectations, your experience, and motivation
**-> Tip:**
Research AirAdvisor and the passenger rights space beforehand
**3. Product Interview (60 min)**
Our Head of Product Growth will dive deeper: product thinking, analytical skills, past projects
- Expect a real scenario: "Here's a problem. How would you approach it?"
- Come prepared with questions about product strategy, team dynamics, and growth goals
**4. Conversation with our CEO (30 min)**
- Your chance to ask big-picture questions
--------------
**What we are looking for in one sentence:**
A sharp, curious, data-driven thinker from a top European university who thrives on ownership, moves fast, and cares about user experience.
**Red flags we do not want:**
- "Just looking to add experience to my resume."
- "Tell me what to do": you should be proactive
- "I don't care about passenger rights."
- Perfectionism over iteration
**Green lights we love:**
- "I have ideas for how to improve X."
- "I ran an experiment and learned Y."
- "I'm passionate about [travel/consumer rights/B2C]."
- "I want to move fast and learn."
**Logistics:**
- **Duration:**
Flexible start date; 6 months minimum commitment
- **Hours:**
Part-time (10–20 hours/week)
- **Remote:**
100% remote, flexible hours
- **Equipment:**
You will need your own laptop; we will provide access to tools (Figma, analytics platforms, testing tools)
- **Time and activity-tracking application:**
We use an app that helps us record work time, evaluate activity levels, and assess work quality.
