Luggage Porter / Doorman - Melia Durres
Meliá Hotels International
/job-details/5532
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Shiko punët aktive.
***“The world is yours with Meliá”***
Continuing you journey at Meliá is an opportunity to learn, grow and keep building your career within a global team. Here you can take on new challenges and access experiences and access experiences in different destinations, while remaining part of our family.
Are you ready to take the next step in your career with us?
**REMEMBER:**
Before applying,
**you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process**
. Your line manager will not have the authority to authorize or halt your application, but must be properly informed.
**About Hotel Meliá Durrës:**
Hotel Meliá Durrës is a premium beachfront resort offering exceptional hospitality, elegant facilities, and a wide range of luxury services. Designed to create memorable experiences for every guest, the hotel combines modern comfort, Mediterranean charm, and world‑class service standards.
**Mission**
To provide a warm welcome, assist guests with luggage and transportation needs, and ensure smooth and friendly arrival and departure experiences. The Luggage Porter/Doorman supports guest satisfaction by maintaining high service standards, ensuring safety, and offering helpful guidance throughout the guests’ stay.
**What will you have to do?**
- Welcome guests at the hotel entrance with professionalism and courtesy.
- Assist guests with luggage during arrival and departure.
- Escort guests to their rooms when required and explain room features.
- Ensure the hotel entrance, driveway, and lobby areas are clean, safe, and well‑organized.
- Coordinate luggage storage and retrieval following established procedures.
- Assist guests with transportation needs, taxi requests, or airport transfer information.
- Maintain communication with Front Desk and Guest Experience teams regarding guest arrivals, VIPs, and special requests.
- Help manage door traffic and ensure smooth flow of guests.
- Provide information about hotel facilities, services, entertainment, and local attractions.
- Handle guest inquiries and minor issues, escalating concerns when necessary.
- Follow safety, security, and emergency procedures at all times.
- Participate in briefings and departmental training sessions.
**What we are looking for?**
- Previous experience in hospitality, guest service, or similar roles (preferred).
- Strong customer service skills and a polite, welcoming personality.
- Excellent communication abilities and a guest‑focused attitude.
- Good physical condition and the ability to handle luggage safely.
- Professional appearance and adherence to grooming standards.
- Ability to multitask and stay organized during busy times.
- Basic knowledge of hotel operations is an advantage.
- Proficiency in English; additional languages (Spanish, German) are a plus.
- Flexibility to work shifts, weekends, and holidays.
- Positive attitude, teamwork skills, and a strong sense of responsibility.
**At Meliá we are all VIP**
*At Meliá Hotels International, we are committed to
**equal opportunities between women and men**
in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.*
*We promote our commitment to
**equality and diversity**
, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that
**diversity and inclusion among our employees are essential for our success as a global company**
.*
*Additionally, we support the sustainable growth of our industry through
**a socially responsible team**
. In this sense, our motto is "
**Towards a sustainable future, from a responsible present**
". Thanks to al our collaborators, we make it possible.*
To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "
**Protect Your Application**
" page.
If you want to be “
**Very Inspiring People**
“, follow us on:
**INSTAGRAM – TIKTOK – LINKEDIN – INDEED – GLASSDOOR**
Continuing you journey at Meliá is an opportunity to learn, grow and keep building your career within a global team. Here you can take on new challenges and access experiences and access experiences in different destinations, while remaining part of our family.
Are you ready to take the next step in your career with us?
**REMEMBER:**
Before applying,
**you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process**
. Your line manager will not have the authority to authorize or halt your application, but must be properly informed.
**About Hotel Meliá Durrës:**
Hotel Meliá Durrës is a premium beachfront resort offering exceptional hospitality, elegant facilities, and a wide range of luxury services. Designed to create memorable experiences for every guest, the hotel combines modern comfort, Mediterranean charm, and world‑class service standards.
**Mission**
To provide a warm welcome, assist guests with luggage and transportation needs, and ensure smooth and friendly arrival and departure experiences. The Luggage Porter/Doorman supports guest satisfaction by maintaining high service standards, ensuring safety, and offering helpful guidance throughout the guests’ stay.
**What will you have to do?**
- Welcome guests at the hotel entrance with professionalism and courtesy.
- Assist guests with luggage during arrival and departure.
- Escort guests to their rooms when required and explain room features.
- Ensure the hotel entrance, driveway, and lobby areas are clean, safe, and well‑organized.
- Coordinate luggage storage and retrieval following established procedures.
- Assist guests with transportation needs, taxi requests, or airport transfer information.
- Maintain communication with Front Desk and Guest Experience teams regarding guest arrivals, VIPs, and special requests.
- Help manage door traffic and ensure smooth flow of guests.
- Provide information about hotel facilities, services, entertainment, and local attractions.
- Handle guest inquiries and minor issues, escalating concerns when necessary.
- Follow safety, security, and emergency procedures at all times.
- Participate in briefings and departmental training sessions.
**What we are looking for?**
- Previous experience in hospitality, guest service, or similar roles (preferred).
- Strong customer service skills and a polite, welcoming personality.
- Excellent communication abilities and a guest‑focused attitude.
- Good physical condition and the ability to handle luggage safely.
- Professional appearance and adherence to grooming standards.
- Ability to multitask and stay organized during busy times.
- Basic knowledge of hotel operations is an advantage.
- Proficiency in English; additional languages (Spanish, German) are a plus.
- Flexibility to work shifts, weekends, and holidays.
- Positive attitude, teamwork skills, and a strong sense of responsibility.
**At Meliá we are all VIP**
*At Meliá Hotels International, we are committed to
**equal opportunities between women and men**
in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.*
*We promote our commitment to
**equality and diversity**
, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that
**diversity and inclusion among our employees are essential for our success as a global company**
.*
*Additionally, we support the sustainable growth of our industry through
**a socially responsible team**
. In this sense, our motto is "
**Towards a sustainable future, from a responsible present**
". Thanks to al our collaborators, we make it possible.*
To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "
**Protect Your Application**
" page.
If you want to be “
**Very Inspiring People**
“, follow us on:
**INSTAGRAM – TIKTOK – LINKEDIN – INDEED – GLASSDOOR**
Nuk ka shpallje që përputhen saktësisht me këtë URL.
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