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Outbound Sales Consultant

Langford Staffing

/job-details/12761

Podgorica
full_time
Publikuar Sot
**Remote | Full-Time | U.S. Eastern Time Hours**
**Annual Target Earnings: C$40,000–C$50,000**
**The Opportunity**
Langford Staffing is recruiting Outbound Sales Consultants for a client operating high-volume consumer outreach campaigns.


You will contact company-provided consumer leads through an automatic dialer, identify whether they meet the campaign requirements, respond to questions and objections, and connect qualified consumers with a sales representative.


This role does not complete the final sale. Your responsibility is to gain the consumer’s attention, create interest, qualify the opportunity, and secure an immediate live transfer.


**How To Apply**
Apply with your résumé. Candidates whose experience aligns with the position will receive a link to complete a short pre-recorded video interview within 24–48 hours.


The interview includes realistic outbound-calling scenarios designed to evaluate communication, objection handling, judgment, and coachability.


**What You’ll Be Responsible For**

- Make continuous outbound calls using an automatic dialer.
- Introduce the company and purpose of the call clearly.
- Ask brief qualification questions.
- Listen carefully and identify what is preventing the consumer from continuing.
- Respond to rejection, suspicion, time concerns, and other objections.
- Explain the potential value of speaking with a sales representative.
- Ask qualified consumers to complete a live transfer.
- Provide a clear introduction when the receiving representative joins.
- Record accurate notes, outcomes, and dispositions.
- Follow campaign scripts, qualification rules, and opt-out procedures.
- Meet hourly and daily calling and transfer expectations.

Campaigns may involve health benefits, insurance, telecommunications, or other consumer products and services.


**What We’re Looking For**

- Three or more years of experience in outbound sales, telesales, inside sales, appointment setting, lead generation, call-centre sales, or live transfers.
- Experience working with an automatic or predictive dialer.
- Strong objection-handling and persuasive communication skills.
- Experience meeting call, transfer, appointment, conversion, or sales targets.
- Clear and professional spoken English.
- Confidence speaking with consumers throughout the workday.
- The ability to remain calm when consumers are skeptical, impatient, or upset.
- Strong listening skills and the ability to adapt during a conversation.
- Accurate CRM, call-note, and disposition habits.
- Openness to coaching, call monitoring, and performance feedback.
- Full-time availability during U.S. Eastern Time calling hours.

Experience with Convoso, Five9, NICE CXone, Genesys Cloud CX, CallTools, Readymode, or similar software is preferred.


**Remote Work Requirements**
You must have:



- A computer with at least 16 GB of RAM.
- Dual monitors, including an external monitor of at least 22 inches.
- A wired USB noise-cancelling headset.
- A webcam.
- A quiet and professional workspace.
- Wired internet with at least 100 Mbps download and 10 Mbps upload.
- Backup internet and power arrangements.
- The ability to work in a dialer, CRM, and campaign system simultaneously.

**What Success Looks Like**
Performance will be measured through:



- Qualified and accepted live transfers.
- Hourly and daily calling results.
- Objection-handling effectiveness.
- Qualification accuracy.
- Call quality and professionalism.
- Accurate call records and dispositions.
- Attendance and schedule adherence.
- Compliance with campaign requirements.

**Who Will Succeed**
The right person is persuasive without being aggressive and persistent without being disrespectful.


You should be able to think during a live conversation, respond to the consumer’s actual concern, and confidently ask them to take the next step.


You do not need a perfect script from the beginning. You must demonstrate strong communication fundamentals, resilience, and the ability to improve quickly through coaching.