Duke ngarkuar...

Travel Agent Italian Speaking

BizAway

/job-details/7691

Tirana, Tirana
full_time
Publikuar Sot
**About BizAway**
Here at BizAway, we Deliver the Future of Travel. 😎


We are a solid international company with strong ambitions and great expertise. With a focus on sustainability 🌱, daily we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes. 🚀


We know that success comes from People and deserves to be recognized.👫Proactivity and Reliability, Kind collaboration, and communication are the core values of our Solution Culture.


If you like challenges and would love to be part of one of the fastest-growing B2B scale-up then BizAway is the company you have been looking for. 🤩


We are looking for


We are looking for new
**travel agents**
with experience in Travel Industry and customer care that have the ability to solve customer concerns and create a seamless customer experience.


Your role in BizAway



- Made a reservation for our Client through the Platform and using our Provider
- Responding to our Client’s requests through phone, chat, mail, and travel request through our platform
- Entering customer information in our system to issue reservations or update the booking
- Explaining rules and procedures to use our service in the Platform
- Explaining rules of service (hotel, car, train, etc.)

**Your Basic Qualifications**

- At least 2 years of previous experience in Customer Care Industry
- Excellent knowledge of GDS systems or previous experience in local travel agency
- Excellent knowledge of both written and spoken Italian (B2 and up)
- Availability to work in shifts (also night shift from 22 to 7 in morning)
- High school diploma or equivalent required.
- Must pass pre-employment skills testing and background check

We are also interested in



- Good communication in English
- Customer Care experience
- Strong verbal and written communication skills
- Ability to learn and adapt to new software technologies

Our offer


✈️ A seat on a scale-up with skyrocketing growth


**💰 Attractive Compensation, Including Equity In The Company**
📈 Development of your entrepreneurial spirit, having the chance to implement real-impact business decisions


🌍 Multicultural and international team


🙌 Collaborative and smart environment to work and learn


🍻 Free coffee to kick-start your day and free beers to celebrate together


🏢 Flexible working policy, and great offices in Europe


**BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.**