Marketplace Operations Specialist
DesignRush
/job-details/6925
DesignRush, a B2B Media Platform that drives brand discovery & growth, is seeking a
**Marketplace Operations Specialist**
to support the day-to-day operations of our Marketplace.
The candidate must be a
**proactive**
and
**independent thinker**
who can take ownership of the tasks at hand and ensure timely and high-quality output through collaboration with other team members.
Our platform offers four key values to users:
- **Trending Brands:**
Brands can feature their expert and achievements via news, interviews, and trends articles to get noticed and recognized as an industry leader.
- **Agency Rankings:**
Brands can view qualified agencies based on their expertise, location, clients, and various other factors.
- **Awards:**
Brands can enter their finest work and compete for the best web logo, app, print, packaging, and video design awards.
- **Marketplace:**
Businesses can post their projects at no cost and receive proposals from verified agencies.
We're looking for a Marketplace Specialist whose primary goal is to ensure a seamless experience for businesses and agencies by managing marketplace operations, communications, project coordination, and administrative processes.
This role plays a critical part in keeping projects moving forward, maintaining strong stakeholder relationships, and supporting the growth and success of the DesignRush Marketplace.
**Goals:**
- Ensure all marketplace projects are published, managed, and updated accurately and on time.
- Build and maintain strong relationships with agencies, clients, and internal stakeholders through proactive communication and follow-up.
- Drive operational efficiency by coordinating tasks, managing communications, and ensuring marketplace processes run smoothly.
**We offer GROWTH, job stability, and a work culture that enables our teammates to excel in their careers.**
This is for a
**full-time, remote-work-at-home position.**
**DesignRush is seeking to make IMMEDIATE hires.**
**RESPONSIBILITIES:**
- Managing marketplace operations, including publishing, updating, and maintaining marketplace projects and records.
- Conducting outreach, building relationships with agencies and clients, and ensuring consistent follow-up and communication.
- Overseeing shared inboxes, coordinating communications, and facilitating collaboration across multiple departments.
- Tracking tasks, monitoring project progress, and ensuring deadlines and commitments are met.
- Providing administrative support, research, data collection, reporting, and marketplace-related operational activities.
**REQUIREMENTS**
- **2+ years of experience**
in operations, marketplace coordination, customer success, account management, administration, lead generation, business development, project coordination, or a related field.
- Strong understanding of marketplace operations, customer communication, stakeholder management, and business processes.
- Fluent in written and spoken English.
- Ability to work independently, manage priorities, and take ownership of responsibilities.
- Familiarity with LinkedIn, CRM platforms, Microsoft Word, Microsoft Excel, Google Workspace, email platforms, calling systems, project management tools, and data research methodologies.
- Able to work between
**6 a.m. and 3 p.m. ET.**
- Strong knowledge of AI tools, AI agents, and workflows, including practical experience using tools such as ChatGPT, Claude, Gemini, or similar AI platforms to improve productivity and operational efficiency.
**RECRUITMENT STEPS:**
- Apply via LinkedIn
- Have an intro call with our Recruiter
- Receive a short test
- Send back answers + CV
- Have an interview with our General Manager and Hiring Manager
- Get feedback
**We kindly ask for your CV and all correspondence to be in English.**
**Marketplace Operations Specialist**
to support the day-to-day operations of our Marketplace.
The candidate must be a
**proactive**
and
**independent thinker**
who can take ownership of the tasks at hand and ensure timely and high-quality output through collaboration with other team members.
Our platform offers four key values to users:
- **Trending Brands:**
Brands can feature their expert and achievements via news, interviews, and trends articles to get noticed and recognized as an industry leader.
- **Agency Rankings:**
Brands can view qualified agencies based on their expertise, location, clients, and various other factors.
- **Awards:**
Brands can enter their finest work and compete for the best web logo, app, print, packaging, and video design awards.
- **Marketplace:**
Businesses can post their projects at no cost and receive proposals from verified agencies.
We're looking for a Marketplace Specialist whose primary goal is to ensure a seamless experience for businesses and agencies by managing marketplace operations, communications, project coordination, and administrative processes.
This role plays a critical part in keeping projects moving forward, maintaining strong stakeholder relationships, and supporting the growth and success of the DesignRush Marketplace.
**Goals:**
- Ensure all marketplace projects are published, managed, and updated accurately and on time.
- Build and maintain strong relationships with agencies, clients, and internal stakeholders through proactive communication and follow-up.
- Drive operational efficiency by coordinating tasks, managing communications, and ensuring marketplace processes run smoothly.
**We offer GROWTH, job stability, and a work culture that enables our teammates to excel in their careers.**
This is for a
**full-time, remote-work-at-home position.**
**DesignRush is seeking to make IMMEDIATE hires.**
**RESPONSIBILITIES:**
- Managing marketplace operations, including publishing, updating, and maintaining marketplace projects and records.
- Conducting outreach, building relationships with agencies and clients, and ensuring consistent follow-up and communication.
- Overseeing shared inboxes, coordinating communications, and facilitating collaboration across multiple departments.
- Tracking tasks, monitoring project progress, and ensuring deadlines and commitments are met.
- Providing administrative support, research, data collection, reporting, and marketplace-related operational activities.
**REQUIREMENTS**
- **2+ years of experience**
in operations, marketplace coordination, customer success, account management, administration, lead generation, business development, project coordination, or a related field.
- Strong understanding of marketplace operations, customer communication, stakeholder management, and business processes.
- Fluent in written and spoken English.
- Ability to work independently, manage priorities, and take ownership of responsibilities.
- Familiarity with LinkedIn, CRM platforms, Microsoft Word, Microsoft Excel, Google Workspace, email platforms, calling systems, project management tools, and data research methodologies.
- Able to work between
**6 a.m. and 3 p.m. ET.**
- Strong knowledge of AI tools, AI agents, and workflows, including practical experience using tools such as ChatGPT, Claude, Gemini, or similar AI platforms to improve productivity and operational efficiency.
**RECRUITMENT STEPS:**
- Apply via LinkedIn
- Have an intro call with our Recruiter
- Receive a short test
- Send back answers + CV
- Have an interview with our General Manager and Hiring Manager
- Get feedback
**We kindly ask for your CV and all correspondence to be in English.**
