Individual Consultant – Retail Logistics & Supply Chain Operations
Balfin Shpk
/job-details/13833
**1. General Information**
**Assignment Title:** Retail Logistics & Supply Chain Operations
Consultant
**Client:** Balkan Finance
Investment Group shpk. (BALFIN Group)
**Engagement Type:** Individual Consultancy Assignment
**Location:** Primarily
Albania, with potential visits to other Group operating countries as required.
**Sector:** Retail / Supply Chain /
Logistics / Omnichannel Commerce
**Duration:** Estimated
8–12 weeks (depending on final agreed scope/methodology)
**2.** **Project Background and Objectives of the Assignment**
[BALFIN Group](https://balfin.al?utm_source=chatgpt.com) is a diversified regional business group operating across several industries,
including retail, real estate, banking, logistics, hospitality, and asset
management. The Group operates multiple retail formats and brands across
several countries and is continuously expanding its footprint and operational
scale.
As part of its strategic growth agenda and
international expansion plans, the Group seeks to engage an experienced
individual consultant to conduct an independent assessment of its retail
logistics and supply chain operations and provide strategic and operational
recommendations aimed at improving efficiency, scalability, customer
experience, and cross-company synergies.
The assignment is expected to support the Group in:
- optimizing current
logistics and supply chain operations,
- identifying
operational and cost synergies across retail businesses,
- strengthening
omnichannel and e-commerce logistics capabilities,
- assessing
future-ready last-mile delivery solutions,
- and recommending
scalable logistics models to support regional and international expansion.
**Objectives of the Assignment**
The main objectives of this consultancy are to:
1. Assess the current
retail logistics operations and supply chain setup across the Group’s
retail companies.
2. Identify
operational inefficiencies, risks, gaps, and improvement opportunities.
3. Recommend
optimization initiatives and synergy opportunities between Group retail
businesses.
4. Assess current and
future last-mile delivery capabilities and propose suitable solutions.
5. Evaluate
omnichannel and online retail logistics readiness and recommend best
practices.
6. Provide
recommendations for a scalable logistics setup supporting international
growth and expansion.
**3. Scope of Work**
The Consultant shall perform, at minimum, the
following activities:
**A. Current State Assessment**
- Review the current
retail supply chain and logistics operating model.
- Analyze
warehousing, inventory management, replenishment, transportation,
distribution, and delivery operations.
- Review
organizational structure, governance, KPIs, processes, systems, and
operational workflows.
- Assess current
logistics costs, operational efficiency, service levels, and scalability.
- Review existing
technology platforms and digital logistics capabilities.
**B. Retail Synergies Assessment**
- Identify
opportunities for shared logistics infrastructure and operational
synergies among Group retail companies.
- Assess
opportunities for:
- warehouse
consolidation,
- transportation
optimization,
- shared
procurement,
- shared last-mile
capabilities,
- centralized
logistics planning,
- and common
technology platforms.
**C. Last-Mile Delivery & Omnichannel Assessment**
- Assess the Group’s
current last-mile delivery model and customer fulfillment capabilities.
- Benchmark against
regional and international retail best practices.
- Evaluate current
omnichannel readiness and integration between physical stores, e-commerce,
and logistics operations.
- Recommend
future-fit delivery models and customer fulfillment solutions.
**D. International Expansion Logistics Setup**
- Assess the
logistics implications of future international expansion plans.
- Recommend scalable
logistics operating models for expansion into new markets.
- Provide
recommendations regarding:
- regional
distribution centers,
- outsourced vs.
in-house logistics,
- cross-border
fulfillment,
- logistics
partnerships,
- customs and
import/export considerations,
- and network
optimization
**E. Strategic Recommendations & Roadmap**
- Develop a
prioritized set of operational and strategic recommendations.
- Propose a phased
implementation roadmap including:
- quick wins,
- medium-term
initiatives,
- long-term
transformation opportunities,
- estimated
implementation complexity,
- operational
impact,
- and indicative
investment considerations.
**4. Deliverables**
The Consultant shall provide the following
deliverables:
| **Deliverable** | **Description** |
| --- | --- |
| Inception Report | Understanding of assignment, methodology, workplan, information requirements, and stakeholder engagement plan |
| Current State Assessment Report | Assessment of existing logistics and supply chain operations |
| Synergies & Optimization Report | Analysis of operational synergies and optimization opportunities |
| Omnichannel & Last-Mile Assessment | Review and recommendations regarding omnichannel and delivery capabilities |
| International Expansion Logistics Framework | Recommended logistics model supporting regional/international expansion |
| Final Strategic Recommendations Report | Consolidated recommendations and implementation roadmap |
| Executive Presentation | Presentation of findings and recommendations to Group leadership |
**5. Schedul**
The assignment is expected to be implemented in the
following indicative phases:
| **Phase** | **Activity** |
| --- | --- |
| Phase 1 | Kick-off meetings and information gathering |
| Phase 2 | Assessment of current logistics operations |
| Phase 3 | Benchmarking and synergy analysis |
| Phase 4 | Omnichannel and last-mile assessment |
| Phase 5 | Development of recommendations and future-state models |
| Phase 6 | Final reporting and presentation |
**6.**
**Time Frame**
| **Activity / Output** | **Estimated Working Days** |
| --- | --- |
| Project kick-off and planning | 3 days |
| Data collection and stakeholder interviews | 8 days |
| Current state logistics assessment | 10 days |
| Retail synergies assessment | 5 days |
| Omnichannel and last-mile assessment | 5 days |
| International expansion logistics assessment | 5 days |
| Development of recommendations and roadmap | 7 days |
| Preparation of reports and presentation | 5 days |
| Final presentation and alignment sessions | 2 days |
| **Total Estimated Level of Effort** | **50 working days** |
**7. Reporting**
The Consultant shall report directly to the Group Vice
President for Retail which may include:
- Group CEO,
- relevant Retail
Sector leadership,
- Logistics/Supply
Chain leadership,
- and/or other
designated Group stakeholders.
The Consultant shall:
- provide periodic
progress updates,
- participate in
alignment meetings as required,
- and ensure regular
communication regarding project status, findings, risks, and
recommendations.
All deliverables shall be submitted in English in
editable electronic format.
Bottom of Form
### Requirements
**Qualifications**
The Consultant should possess the following
qualifications and experience:
**Education**
- University degree
in Supply Chain Management, Logistics, Industrial Engineering, Business
Administration, Operations Management, or related field.
- Master’s degree is
considered an advantage.
**Professional Experience**
- Minimum 10 years
of relevant professional experience in retail logistics and supply chain
management.
- Proven
international experience in retail logistics transformation projects.
- Strong expertise
in:
- warehousing and
distribution,
- omnichannel
logistics,
- e-commerce
fulfillment,
- last-mile
delivery,
- supply chain
optimization,
- and retail
operational scaling.
- Experience working
with large retail groups or multinational retail operations.
- Experience in the
Western Balkans and/or emerging markets is considered an advantage.
**Competency**
- Strong analytical
and strategic thinking capabilities.
- Excellent
stakeholder management and communication skills.
- Ability to provide
practical and implementation-oriented recommendations.
- Strong
presentation and reporting skills.
- Fluency in English
is required.
**9.** **Confidentiality Statement**
The Consultant shall maintain strict confidentiality
regarding all information, documentation, operational data, commercial
information, strategic plans, and any other materials obtained during the
course of the assignment.
The Consultant shall:
- not disclose any
confidential information to third parties without prior written
authorization from the Group,
- use all
information solely for purposes related to the assignment,
- and return or
securely destroy all confidential materials upon completion of the
engagement, if requested.
All deliverables, analyses, reports, and materials
produced under this assignment shall remain the exclusive property of [BALFIN Group](https://balfin.al?utm_source=chatgpt.com).
**Assignment Title:** Retail Logistics & Supply Chain Operations
Consultant
**Client:** Balkan Finance
Investment Group shpk. (BALFIN Group)
**Engagement Type:** Individual Consultancy Assignment
**Location:** Primarily
Albania, with potential visits to other Group operating countries as required.
**Sector:** Retail / Supply Chain /
Logistics / Omnichannel Commerce
**Duration:** Estimated
8–12 weeks (depending on final agreed scope/methodology)
**2.** **Project Background and Objectives of the Assignment**
[BALFIN Group](https://balfin.al?utm_source=chatgpt.com) is a diversified regional business group operating across several industries,
including retail, real estate, banking, logistics, hospitality, and asset
management. The Group operates multiple retail formats and brands across
several countries and is continuously expanding its footprint and operational
scale.
As part of its strategic growth agenda and
international expansion plans, the Group seeks to engage an experienced
individual consultant to conduct an independent assessment of its retail
logistics and supply chain operations and provide strategic and operational
recommendations aimed at improving efficiency, scalability, customer
experience, and cross-company synergies.
The assignment is expected to support the Group in:
- optimizing current
logistics and supply chain operations,
- identifying
operational and cost synergies across retail businesses,
- strengthening
omnichannel and e-commerce logistics capabilities,
- assessing
future-ready last-mile delivery solutions,
- and recommending
scalable logistics models to support regional and international expansion.
**Objectives of the Assignment**
The main objectives of this consultancy are to:
1. Assess the current
retail logistics operations and supply chain setup across the Group’s
retail companies.
2. Identify
operational inefficiencies, risks, gaps, and improvement opportunities.
3. Recommend
optimization initiatives and synergy opportunities between Group retail
businesses.
4. Assess current and
future last-mile delivery capabilities and propose suitable solutions.
5. Evaluate
omnichannel and online retail logistics readiness and recommend best
practices.
6. Provide
recommendations for a scalable logistics setup supporting international
growth and expansion.
**3. Scope of Work**
The Consultant shall perform, at minimum, the
following activities:
**A. Current State Assessment**
- Review the current
retail supply chain and logistics operating model.
- Analyze
warehousing, inventory management, replenishment, transportation,
distribution, and delivery operations.
- Review
organizational structure, governance, KPIs, processes, systems, and
operational workflows.
- Assess current
logistics costs, operational efficiency, service levels, and scalability.
- Review existing
technology platforms and digital logistics capabilities.
**B. Retail Synergies Assessment**
- Identify
opportunities for shared logistics infrastructure and operational
synergies among Group retail companies.
- Assess
opportunities for:
- warehouse
consolidation,
- transportation
optimization,
- shared
procurement,
- shared last-mile
capabilities,
- centralized
logistics planning,
- and common
technology platforms.
**C. Last-Mile Delivery & Omnichannel Assessment**
- Assess the Group’s
current last-mile delivery model and customer fulfillment capabilities.
- Benchmark against
regional and international retail best practices.
- Evaluate current
omnichannel readiness and integration between physical stores, e-commerce,
and logistics operations.
- Recommend
future-fit delivery models and customer fulfillment solutions.
**D. International Expansion Logistics Setup**
- Assess the
logistics implications of future international expansion plans.
- Recommend scalable
logistics operating models for expansion into new markets.
- Provide
recommendations regarding:
- regional
distribution centers,
- outsourced vs.
in-house logistics,
- cross-border
fulfillment,
- logistics
partnerships,
- customs and
import/export considerations,
- and network
optimization
**E. Strategic Recommendations & Roadmap**
- Develop a
prioritized set of operational and strategic recommendations.
- Propose a phased
implementation roadmap including:
- quick wins,
- medium-term
initiatives,
- long-term
transformation opportunities,
- estimated
implementation complexity,
- operational
impact,
- and indicative
investment considerations.
**4. Deliverables**
The Consultant shall provide the following
deliverables:
| **Deliverable** | **Description** |
| --- | --- |
| Inception Report | Understanding of assignment, methodology, workplan, information requirements, and stakeholder engagement plan |
| Current State Assessment Report | Assessment of existing logistics and supply chain operations |
| Synergies & Optimization Report | Analysis of operational synergies and optimization opportunities |
| Omnichannel & Last-Mile Assessment | Review and recommendations regarding omnichannel and delivery capabilities |
| International Expansion Logistics Framework | Recommended logistics model supporting regional/international expansion |
| Final Strategic Recommendations Report | Consolidated recommendations and implementation roadmap |
| Executive Presentation | Presentation of findings and recommendations to Group leadership |
**5. Schedul**
The assignment is expected to be implemented in the
following indicative phases:
| **Phase** | **Activity** |
| --- | --- |
| Phase 1 | Kick-off meetings and information gathering |
| Phase 2 | Assessment of current logistics operations |
| Phase 3 | Benchmarking and synergy analysis |
| Phase 4 | Omnichannel and last-mile assessment |
| Phase 5 | Development of recommendations and future-state models |
| Phase 6 | Final reporting and presentation |
**6.**
**Time Frame**
| **Activity / Output** | **Estimated Working Days** |
| --- | --- |
| Project kick-off and planning | 3 days |
| Data collection and stakeholder interviews | 8 days |
| Current state logistics assessment | 10 days |
| Retail synergies assessment | 5 days |
| Omnichannel and last-mile assessment | 5 days |
| International expansion logistics assessment | 5 days |
| Development of recommendations and roadmap | 7 days |
| Preparation of reports and presentation | 5 days |
| Final presentation and alignment sessions | 2 days |
| **Total Estimated Level of Effort** | **50 working days** |
**7. Reporting**
The Consultant shall report directly to the Group Vice
President for Retail which may include:
- Group CEO,
- relevant Retail
Sector leadership,
- Logistics/Supply
Chain leadership,
- and/or other
designated Group stakeholders.
The Consultant shall:
- provide periodic
progress updates,
- participate in
alignment meetings as required,
- and ensure regular
communication regarding project status, findings, risks, and
recommendations.
All deliverables shall be submitted in English in
editable electronic format.
Bottom of Form
### Requirements
**Qualifications**
The Consultant should possess the following
qualifications and experience:
**Education**
- University degree
in Supply Chain Management, Logistics, Industrial Engineering, Business
Administration, Operations Management, or related field.
- Master’s degree is
considered an advantage.
**Professional Experience**
- Minimum 10 years
of relevant professional experience in retail logistics and supply chain
management.
- Proven
international experience in retail logistics transformation projects.
- Strong expertise
in:
- warehousing and
distribution,
- omnichannel
logistics,
- e-commerce
fulfillment,
- last-mile
delivery,
- supply chain
optimization,
- and retail
operational scaling.
- Experience working
with large retail groups or multinational retail operations.
- Experience in the
Western Balkans and/or emerging markets is considered an advantage.
**Competency**
- Strong analytical
and strategic thinking capabilities.
- Excellent
stakeholder management and communication skills.
- Ability to provide
practical and implementation-oriented recommendations.
- Strong
presentation and reporting skills.
- Fluency in English
is required.
**9.** **Confidentiality Statement**
The Consultant shall maintain strict confidentiality
regarding all information, documentation, operational data, commercial
information, strategic plans, and any other materials obtained during the
course of the assignment.
The Consultant shall:
- not disclose any
confidential information to third parties without prior written
authorization from the Group,
- use all
information solely for purposes related to the assignment,
- and return or
securely destroy all confidential materials upon completion of the
engagement, if requested.
All deliverables, analyses, reports, and materials
produced under this assignment shall remain the exclusive property of [BALFIN Group](https://balfin.al?utm_source=chatgpt.com).
