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Microsoft Dynamics Functional Consultant

BIP

/job-details/13687

Tirana, Albania
full_time
Publikuar Sot
**Microsoft Dynamics Functional Consultant**

**Join the Innovation Journey with BIP Consulting!**

At BIP Consulting, we don’t just adapt to change—we drive it. For over 20 years, we’ve partnered with global businesses to transform challenges into growth opportunities through cutting-edge strategies and advanced technology solutions.

Our growing team of 6,600+ consultants spans 14 countries, fostering a culture of creativity, collaboration, and entrepreneurial spirit. Whether pioneering AI-driven solutions, optimizing data analytics, or shaping the future of tech, we empower professionals to innovate and lead.

We are exploring new horizons in Albania, creating opportunities for talented individuals passionate about shaping the digital landscape. 

Joining BIP means being part of a fast-paced, supportive environment where your ideas matter, and your career can soar.

**Will You Be the Next to Join Our Team?**

Do you have the ability to think outside the box? Are you eager to bring your ideas and skills to the table? Do you enjoy working with others, have a determined mindset, and feel passionate about innovation and technology?

Take a look below to learn more about the profile we are looking for:

**Microsoft Dynamics Functional Consultant**

You will play an active role in the growth of our **Customer Platforms Team**, BIP’s practice that combines business management expertise with cutting-edge development technologies, helping clients successfully undertake **Commercial Transformation** journeys through a business- and data-driven approach.

We support our clients in maximizing the effectiveness of their business processes without having to rely on complex and costly technology solutions. We do this through the automation and optimization of commercial processes, the analysis and development of Microsoft Dynamics applications, and our cross-industry **Platform Enabling** expertise.

Within this context, you will take part in complex digital transformation projects involving the implementation and/or migration of **CRM solutions**.

You will be involved in the end-to-end implementation of Microsoft solutions, translating business requirements into functional specifications suitable for implementation on the platform. You will be responsible for configuration, development activities, and troubleshooting.

You will work closely with functional teams to implement the required solutions and will also be involved in testing activities.

**Will you be the one joining our Team?**

Are you able to think outside the box? Are you eager to bring your ideas and skills to the table? Do you enjoy working with people, approach challenges with determination, and have a passion for innovation and technology?

Below you can find more details about the experience and skills we are looking for:

- At least **2 years of experience** in the implementation of CRM solutions based on Microsoft Dynamics.
- Technical knowledge of CRM processes gained through complex projects.
- Solid knowledge of the main Microsoft Dynamics modules, particularly **Sales, Customer Insights, Customer Service, and Contact Center**, gained through hands-on implementation experience in complex environments involving significant volumes of data.

**The following will be considered a plus:**

- Microsoft certifications, such as **Dynamics 365 Customer Service Functional Consultant Associate, Dynamics 365 Field Service Functional Consultant Associate, or Power Platform Functional Consultant Associate**.