Freight Dispatcher
GLOBE LOGISTICS INC
/job-details/13668
GLOBE LOGISTICS INC is a transportation and logistics company founded in 2007 by four truck drivers who envisioned a reputable carrier that treats all drivers like family. The company focuses on reliable freight services and building long-term relationships with customers and partners. GLOBE LOGISTICS INC values respect, safety, and teamwork, creating a supportive environment for both office staff and drivers. Applicants can expect a company culture that recognizes hard work and encourages professional growth within the logistics industry.
**Role Description**
The Freight Dispatcher is a full-time, on-site role based in the Skopje or Strumica Office. This role involves coordinating daily freight operations, including assigning loads, scheduling pick-ups and deliveries, and monitoring drivers’ routes and statuses. The Freight Dispatcher will handle inbound and outbound calls, communicate with drivers and customers, and ensure accurate documentation of loads in internal systems. The role includes resolving issues that arise during transit, maintaining high customer satisfaction, and supporting the efficiency and safety of the fleet. The dispatcher will collaborate closely with operations, billing, and drivers to ensure on-time performance and smooth day-to-day logistics.
**Qualifications**
- Strong dispatching skills, including route planning and load assignment, with experience in freight or transportation operations.
- Excellent phone etiquette and communication skills to interact professionally with drivers, customers, and internal teams.
- Customer service and customer satisfaction skills, with a focus on problem-solving and maintaining positive relationships.
- Ability to work in a fast-paced environment, manage multiple tasks, and make quick, informed decisions under time pressure.
- Basic computer proficiency, including use of dispatching software, email, and spreadsheets; familiarity with GPS and tracking systems is an advantage.
- Strong organizational skills, attention to detail, and reliability in maintaining accurate records and schedules.
- Prior experience in logistics, transportation, or trucking dispatch is preferred; knowledge of regional routes and regulations is a plus.
- High school diploma or equivalent; further education in logistics, business, or related fields is beneficial.
What we offer:
- Competitive salary
- Performance-based bonuses
- Stable, full-time employment
- Professional and supportive work environment
- Opportunities for professional growth and development
- Opportunity to build a long-term career in the logistics industry
- Team-oriented culture where your work is recognized and valued
**Role Description**
The Freight Dispatcher is a full-time, on-site role based in the Skopje or Strumica Office. This role involves coordinating daily freight operations, including assigning loads, scheduling pick-ups and deliveries, and monitoring drivers’ routes and statuses. The Freight Dispatcher will handle inbound and outbound calls, communicate with drivers and customers, and ensure accurate documentation of loads in internal systems. The role includes resolving issues that arise during transit, maintaining high customer satisfaction, and supporting the efficiency and safety of the fleet. The dispatcher will collaborate closely with operations, billing, and drivers to ensure on-time performance and smooth day-to-day logistics.
**Qualifications**
- Strong dispatching skills, including route planning and load assignment, with experience in freight or transportation operations.
- Excellent phone etiquette and communication skills to interact professionally with drivers, customers, and internal teams.
- Customer service and customer satisfaction skills, with a focus on problem-solving and maintaining positive relationships.
- Ability to work in a fast-paced environment, manage multiple tasks, and make quick, informed decisions under time pressure.
- Basic computer proficiency, including use of dispatching software, email, and spreadsheets; familiarity with GPS and tracking systems is an advantage.
- Strong organizational skills, attention to detail, and reliability in maintaining accurate records and schedules.
- Prior experience in logistics, transportation, or trucking dispatch is preferred; knowledge of regional routes and regulations is a plus.
- High school diploma or equivalent; further education in logistics, business, or related fields is beneficial.
What we offer:
- Competitive salary
- Performance-based bonuses
- Stable, full-time employment
- Professional and supportive work environment
- Opportunities for professional growth and development
- Opportunity to build a long-term career in the logistics industry
- Team-oriented culture where your work is recognized and valued
