Administrative Assistant
CS Outsource
/job-details/13553
**Administrative Assistant – Fintech & Hostaway**
**About the Role**
We are looking for a detail-oriented and proactive Administrative Assistant with experience in fintech operations or short-term rental property management, particularly using Hostaway.
The ideal candidate will provide administrative support, manage operational tasks, maintain accurate records, and assist with daily business activities. Candidates with experience in payment processing, financial administration, property management systems, or hospitality operations will be highly valued.
**Key Responsibilities**
- Provide administrative and operational support to management and team members.
- Manage emails, calendars, appointments, and business correspondence.
- Maintain accurate records, databases, spreadsheets, and documentation.
- Assist with data entry, reporting, and document preparation.
- Coordinate meetings, schedules, and administrative activities.
- Manage payment records, invoices, transactions, and financial documentation where applicable.
- Support payment processing, reconciliation, and transaction tracking in fintech environments.
- Assist with customer inquiries, account updates, and operational documentation.
- Manage property reservations, booking information, and guest details using Hostaway.
- Monitor reservation calendars, booking modifications, cancellations, and guest information.
- Assist with guest communication, check-in coordination, and operational follow-ups.
- Coordinate with housekeeping, maintenance, and property management teams.
- Maintain organized workflows and ensure timely completion of administrative tasks.
**Required Qualifications**
- Previous experience as an Administrative Assistant, Operations Assistant, or Virtual Assistant.
- Strong organizational and multitasking abilities.
- Excellent written and verbal English communication skills.
- Proficiency in Google Workspace and Microsoft Office.
- Strong data entry, documentation, and spreadsheet management skills.
- Attention to detail and ability to maintain accurate records.
- Ability to manage multiple tasks and meet deadlines.
- Familiarity with administrative workflows and business operations.
**Preferred Qualifications**
- Experience in fintech, financial services, payment processing, or financial administration.
- Hands-on experience with Hostaway PMS.
- Experience in short-term rental or vacation rental operations.
- Familiarity with Airbnb, Vrbo, Booking.com, and reservation management.
- Experience with payment tracking, invoices, reconciliation, or transaction records.
- Familiarity with CRM systems and operational management tools.
- Experience supporting US-based clients or international businesses.
**Ideal Candidate Profile**
The ideal candidate is organized, reliable, and proactive, with strong administrative capabilities and the ability to support different business functions efficiently. They should be comfortable handling confidential information, maintaining accurate documentation, coordinating operational activities, and adapting to changing business priorities.
**About the Role**
We are looking for a detail-oriented and proactive Administrative Assistant with experience in fintech operations or short-term rental property management, particularly using Hostaway.
The ideal candidate will provide administrative support, manage operational tasks, maintain accurate records, and assist with daily business activities. Candidates with experience in payment processing, financial administration, property management systems, or hospitality operations will be highly valued.
**Key Responsibilities**
- Provide administrative and operational support to management and team members.
- Manage emails, calendars, appointments, and business correspondence.
- Maintain accurate records, databases, spreadsheets, and documentation.
- Assist with data entry, reporting, and document preparation.
- Coordinate meetings, schedules, and administrative activities.
- Manage payment records, invoices, transactions, and financial documentation where applicable.
- Support payment processing, reconciliation, and transaction tracking in fintech environments.
- Assist with customer inquiries, account updates, and operational documentation.
- Manage property reservations, booking information, and guest details using Hostaway.
- Monitor reservation calendars, booking modifications, cancellations, and guest information.
- Assist with guest communication, check-in coordination, and operational follow-ups.
- Coordinate with housekeeping, maintenance, and property management teams.
- Maintain organized workflows and ensure timely completion of administrative tasks.
**Required Qualifications**
- Previous experience as an Administrative Assistant, Operations Assistant, or Virtual Assistant.
- Strong organizational and multitasking abilities.
- Excellent written and verbal English communication skills.
- Proficiency in Google Workspace and Microsoft Office.
- Strong data entry, documentation, and spreadsheet management skills.
- Attention to detail and ability to maintain accurate records.
- Ability to manage multiple tasks and meet deadlines.
- Familiarity with administrative workflows and business operations.
**Preferred Qualifications**
- Experience in fintech, financial services, payment processing, or financial administration.
- Hands-on experience with Hostaway PMS.
- Experience in short-term rental or vacation rental operations.
- Familiarity with Airbnb, Vrbo, Booking.com, and reservation management.
- Experience with payment tracking, invoices, reconciliation, or transaction records.
- Familiarity with CRM systems and operational management tools.
- Experience supporting US-based clients or international businesses.
**Ideal Candidate Profile**
The ideal candidate is organized, reliable, and proactive, with strong administrative capabilities and the ability to support different business functions efficiently. They should be comfortable handling confidential information, maintaining accurate documentation, coordinating operational activities, and adapting to changing business priorities.
