Cashier Slots & Table Games H/F
Barrière
/job-details/13469
Technical & Operational Duties
- Apply health, safety, and hygiene standards according to casino policies and regulations.
- Perform shift handovers, ensuring clear transmission of instructions, logs, and ongoing issues.
- Process cash, chips, vouchers, promotional credits, and foreign currencies accurately.
- Execute payout procedures for slot jackpots, accumulated winnings, and table game payouts.
- Perform cash desk operations (opening/closing tills, balancing floats, inventory counts, and vault transfers).
- Operate and verify currency-handling equipment, chips, card shufflers, and point-of-sale systems.
- Maintain complete compliance with gaming regulations, anti-money laundering (AML/TRACFIN), and reporting requirements.
- Maintain official registers, logs, and supporting documentation for daily transactions.
- Ensure the cleanliness, order, and physical security of the cash desk and gaming floor.
Customer Relations & Commercial Duties
- Deliver exceptional customer service according to company hospitality standards.
- Welcome guests, explain game rules (Slot Machines and Table Games), and promote casino membership programs.
- Identify regular customers, understand their preferences, and maintain high standards of confidentiality.
- Address guest inquiries, resolve minor disputes, or escalate issues to the Shift Manager or Pit Boss.
- Promote responsible gaming initiatives and ensure compliance with regulatory safeguards.
- Gather customer feedback and communicate insights to management to improve overall guest experience.
Floor & Workflow Organization
- Adapt work effort between front-of-house (guest interactions) and back-of-house (administrative duties) based on floor traffic.
- Monitor supply levels (cash floats, chips, cards, tokens, and stationery) and request replenishment as needed.
- Coordinate with technicians, pit bosses, and security personnel to address operational or equipment issues promptly.
Leadership & Team Collaboration
- Assist with training and onboarding new staff members on gaming floor procedures and cash management.
- Participate actively in team briefings, department meetings, and staff alignment sessions.
- Support team cohesion and serve as a reliable liaison between management and floor staff.
Role-Specific & Cross-Functional Tasks
- Demonstrate versatility by assisting across slot machine operations, table games cash desks, and poker tournament registrations where permitted.
- Participate in drop room and count room operations (cash box collection, stacker swaps, chip reconciliation, and revenue auditing).
- Apply health, safety, and hygiene standards according to casino policies and regulations.
- Perform shift handovers, ensuring clear transmission of instructions, logs, and ongoing issues.
- Process cash, chips, vouchers, promotional credits, and foreign currencies accurately.
- Execute payout procedures for slot jackpots, accumulated winnings, and table game payouts.
- Perform cash desk operations (opening/closing tills, balancing floats, inventory counts, and vault transfers).
- Operate and verify currency-handling equipment, chips, card shufflers, and point-of-sale systems.
- Maintain complete compliance with gaming regulations, anti-money laundering (AML/TRACFIN), and reporting requirements.
- Maintain official registers, logs, and supporting documentation for daily transactions.
- Ensure the cleanliness, order, and physical security of the cash desk and gaming floor.
Customer Relations & Commercial Duties
- Deliver exceptional customer service according to company hospitality standards.
- Welcome guests, explain game rules (Slot Machines and Table Games), and promote casino membership programs.
- Identify regular customers, understand their preferences, and maintain high standards of confidentiality.
- Address guest inquiries, resolve minor disputes, or escalate issues to the Shift Manager or Pit Boss.
- Promote responsible gaming initiatives and ensure compliance with regulatory safeguards.
- Gather customer feedback and communicate insights to management to improve overall guest experience.
Floor & Workflow Organization
- Adapt work effort between front-of-house (guest interactions) and back-of-house (administrative duties) based on floor traffic.
- Monitor supply levels (cash floats, chips, cards, tokens, and stationery) and request replenishment as needed.
- Coordinate with technicians, pit bosses, and security personnel to address operational or equipment issues promptly.
Leadership & Team Collaboration
- Assist with training and onboarding new staff members on gaming floor procedures and cash management.
- Participate actively in team briefings, department meetings, and staff alignment sessions.
- Support team cohesion and serve as a reliable liaison between management and floor staff.
Role-Specific & Cross-Functional Tasks
- Demonstrate versatility by assisting across slot machine operations, table games cash desks, and poker tournament registrations where permitted.
- Participate in drop room and count room operations (cash box collection, stacker swaps, chip reconciliation, and revenue auditing).
