Technical Duties
- Analyze recordings by isolating significant events
- Apply health and safety rules according to current standards recommended by the Lucien Barrière Group
- Apply strict rules of confidentiality and discretion
- Ensure compliance with legal record retention periods
- Maintain and provide technical support for equipment (audio and video recorders, workstations, consoles, monitors, etc.)
- Understand and ensure compliance with gaming regulations and current internal procedures
- Prepare and submit a daily activity report to management
- Record notable events in the daily logbook
- Identify suspicious or risky behavior among individuals on the premises
- Ensure the cleanliness of the work environment and workstation
- Provide live monitoring of the establishment and its surroundings (gaming rooms, cash desks, vaults, reception, entry controls, access points, etc.)
- Provide requested recordings to management
- Make appropriate use of equipment for various tasks
- Ensure implementation of the Lucien Barrière Group's Responsible Gaming policy
- Ensure compliance with regulatory provisions regarding Anti-Money Laundering (AML)
- Current regulations: safety of property and people
- Immediately alert management of any observed anomalies
Organizational Duties
- Handle shift handovers (start and end of shift) according to current guidelines (briefings, updates, etc.)
- Proactively suggest improvements for working tools and processes
Management & Operational Support Duties
- Ensure implementation of the Lucien Barrière Group's Sustainable Development policy
- Monitor inventory levels, identify supply needs, and submit orders to management (hard drives, cameras, etc.)
Customer Relations & Commercial Duties
- Assist in investigations during any type of incident (theft, loss, payout disputes, etc.)
- Identify high-risk clients or individuals under surveillance
Team & Collaboration Duties
- Take a proactive role in maintaining team cohesion
- Actively participate in department meetings
- Escalate relevant information to management
- Analyze recordings by isolating significant events
- Apply health and safety rules according to current standards recommended by the Lucien Barrière Group
- Apply strict rules of confidentiality and discretion
- Ensure compliance with legal record retention periods
- Maintain and provide technical support for equipment (audio and video recorders, workstations, consoles, monitors, etc.)
- Understand and ensure compliance with gaming regulations and current internal procedures
- Prepare and submit a daily activity report to management
- Record notable events in the daily logbook
- Identify suspicious or risky behavior among individuals on the premises
- Ensure the cleanliness of the work environment and workstation
- Provide live monitoring of the establishment and its surroundings (gaming rooms, cash desks, vaults, reception, entry controls, access points, etc.)
- Provide requested recordings to management
- Make appropriate use of equipment for various tasks
- Ensure implementation of the Lucien Barrière Group's Responsible Gaming policy
- Ensure compliance with regulatory provisions regarding Anti-Money Laundering (AML)
- Current regulations: safety of property and people
- Immediately alert management of any observed anomalies
Organizational Duties
- Handle shift handovers (start and end of shift) according to current guidelines (briefings, updates, etc.)
- Proactively suggest improvements for working tools and processes
Management & Operational Support Duties
- Ensure implementation of the Lucien Barrière Group's Sustainable Development policy
- Monitor inventory levels, identify supply needs, and submit orders to management (hard drives, cameras, etc.)
Customer Relations & Commercial Duties
- Assist in investigations during any type of incident (theft, loss, payout disputes, etc.)
- Identify high-risk clients or individuals under surveillance
Team & Collaboration Duties
- Take a proactive role in maintaining team cohesion
- Actively participate in department meetings
- Escalate relevant information to management
