**Exceptional Hospitality Starts with You**
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a **Spa Manager**, you’re not just overseeing daily spa operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- **Oversee daily spa operations:** Manage guest service, product quality, inventory, systems, and departmental budgets to ensure smooth and effective spa performance
- **Maximize revenue opportunities:** Develop spa menus and implement marketing and merchandising strategies to support revenue growth and enhance the guest experience
- **Maintain spa facilities:** Ensure spa areas and equipment are well-maintained, clean, and in excellent working order
- **Enhance guest satisfaction:** Monitor service trends, respond to feedback, and implement improvements to elevate the overall spa experience
- **Inspire and develop the team:** Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, engage, and retain a high-performing team
- **Uphold regulatory standards:** Maintain compliance with health, safety, and sanitation, ensuring the highest standards of guest and team member wellbeing
**What It Takes to Make the Stay**
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality**. Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership**. A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now**, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a **Spa Manager**, you’re not just overseeing daily spa operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- **Oversee daily spa operations:** Manage guest service, product quality, inventory, systems, and departmental budgets to ensure smooth and effective spa performance
- **Maximize revenue opportunities:** Develop spa menus and implement marketing and merchandising strategies to support revenue growth and enhance the guest experience
- **Maintain spa facilities:** Ensure spa areas and equipment are well-maintained, clean, and in excellent working order
- **Enhance guest satisfaction:** Monitor service trends, respond to feedback, and implement improvements to elevate the overall spa experience
- **Inspire and develop the team:** Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, engage, and retain a high-performing team
- **Uphold regulatory standards:** Maintain compliance with health, safety, and sanitation, ensuring the highest standards of guest and team member wellbeing
**What It Takes to Make the Stay**
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality**. Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership**. A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now**, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
