Loan Officer
MiA Finance - Microcredit Institution Albania
/job-details/13292
**Company Description**
MiA Finance is a microfinancial institution focused on providing accessible financial services to individuals and small businesses. The organization supports clients who may have limited access to traditional banking, helping them grow and manage their financial needs responsibly. MiA Finance emphasizes transparent processes, responsible lending, and sustainable financial solutions. Team members work in a mission-driven environment that values integrity, customer trust, and long-term community impact.
**Role Description**
The Loan Officer is a full-time, on-site role based in Tirana. The role involves meeting with prospective and existing clients, understanding their financial needs, and guiding them through the loan application and approval process. Day-to-day tasks include evaluating applicant information, collecting and verifying documentation, performing preliminary underwriting assessments, and originating loans in line with company policies and regulatory requirements. The Loan Officer will provide ongoing customer service, explain loan terms and repayment obligations clearly, and maintain accurate records in internal systems. Collaboration with colleagues in finance, risk, and operations is expected to ensure timely decisions and a positive client experience.
**Qualifications**
- Experience in loan officer or similar lending roles, with a solid understanding of Loan Origination processes.
- Foundational knowledge of Finance principles and lending products relevant to microfinance.
- Skills in basic Underwriting, including assessing creditworthiness and evaluating financial information.
- Strong Customer Service capabilities, including clear communication, active listening, and client relationship management.
- Attention to detail, accuracy in documentation, and proficiency with standard office and financial software.
- Ability to work on-site in Tirana, manage multiple cases simultaneously, and meet deadlines in a fast-paced environment.
- Ethical judgment, adherence to regulatory and company compliance standards, and a commitment to responsible lending.
- Preferred: Previous experience in microfinance or retail banking and relevant post-secondary education in finance, economics, business, or a related field.
MiA Finance is a microfinancial institution focused on providing accessible financial services to individuals and small businesses. The organization supports clients who may have limited access to traditional banking, helping them grow and manage their financial needs responsibly. MiA Finance emphasizes transparent processes, responsible lending, and sustainable financial solutions. Team members work in a mission-driven environment that values integrity, customer trust, and long-term community impact.
**Role Description**
The Loan Officer is a full-time, on-site role based in Tirana. The role involves meeting with prospective and existing clients, understanding their financial needs, and guiding them through the loan application and approval process. Day-to-day tasks include evaluating applicant information, collecting and verifying documentation, performing preliminary underwriting assessments, and originating loans in line with company policies and regulatory requirements. The Loan Officer will provide ongoing customer service, explain loan terms and repayment obligations clearly, and maintain accurate records in internal systems. Collaboration with colleagues in finance, risk, and operations is expected to ensure timely decisions and a positive client experience.
**Qualifications**
- Experience in loan officer or similar lending roles, with a solid understanding of Loan Origination processes.
- Foundational knowledge of Finance principles and lending products relevant to microfinance.
- Skills in basic Underwriting, including assessing creditworthiness and evaluating financial information.
- Strong Customer Service capabilities, including clear communication, active listening, and client relationship management.
- Attention to detail, accuracy in documentation, and proficiency with standard office and financial software.
- Ability to work on-site in Tirana, manage multiple cases simultaneously, and meet deadlines in a fast-paced environment.
- Ethical judgment, adherence to regulatory and company compliance standards, and a commitment to responsible lending.
- Preferred: Previous experience in microfinance or retail banking and relevant post-secondary education in finance, economics, business, or a related field.
