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Business Development Team Lead

Flowd

/job-details/12542

Skopje Statistical Region
full_time
Publikuar Sot
**Why Flowd?**

You’ll be joining a team that’s growing fast, thinking big, and having fun along the way. If you’re ambitious, love a challenge, and want to be part of a company that rewards passion and drive, we’d love to hear from you.

This is a player-coach role. You’ll stay on the phones and lead from the front, while helping the Head of Business Development manage, train and develop a team of 5 Business Development Executives.

**What you’ll be doing:**

*Leading the team*

- Reporting to the Head of Business Development and working alongside them to manage a team of 5 BDEs: setting targets, keeping energy high and making sure every client account gets the attention it needs.
- Supporting onboarding and training for new BDEs together with the Head of Business Development, from product knowledge and client briefs to call structure, objection handling and CRM best practice.
- Running regular call reviews, coaching sessions and one-to-ones alongside the Head of Business Development to help each BDE improve their conversations and conversion rates.
- Sharing oversight of team performance with the Head of Business Development, tracking dials, connects, conversations and meetings booked, and spotting issues early.
- Working with the Head of Business Development on how client accounts are allocated across the team, so the right BDE is on the right client.
- Acting as the main link between the BDE team and our Client Success team in the UK, sharing insights from the phones and joining client calls where needed.
- Testing and refining scripts, openers and calling structures, then rolling out what works across the team.

*Hands-on outreach*

- Managing your own portfolio of client accounts and running outbound calling campaigns for them, speaking to senior decision-makers across the UK, Europe and the US.
- Booking qualified meetings straight into our clients’ calendars.
- Following up on interested replies and inbound calls from our email campaigns.
- Keeping the CRM accurate and setting the standard for the team.

**What you’ll need:**

- 4+ years in outbound sales, SDR or business development, with a strong record of booking meetings or generating pipeline.
- Experience leading, mentoring or training others, whether as a team lead, senior BDE or in a formal coaching role.
- Fluent, confident spoken English. You’ll be on the phone with UK and international decision-makers every day, and coaching others to do the same.
- A genuine interest in developing people.
- A data-driven approach. You’re comfortable reading performance numbers and turning them into clear actions.
- The resilience and energy to lead by example on the phones, especially on tough days.
- Strong organisation, with the ability to juggle your own accounts alongside supporting the team.
- Lead generation or agency experience is a big plus.
- Experience with tools like Close, Instantly, lemlist or ClickUp is a bonus.
- To be a genuine team player in the office.

**What’s in it for you…**

• Working in our city centre office 🏙️

• 2 days working from home, 3 days in the office.

• Hands-on training and a clear path to progress as we grow

• Opportunities to work in different countries with travel paid for!

• Uncapped commission structure on top of your base salary

• 25 days holiday (plus UK bank holidays) 🌴

• Christmas shutdown period on top of your annual leave allowance🎄

• Birthday off & early Friday finish

• Dog-friendly office 🐶