**Join the Wayland Team as an IT Specialist**
**Location:**
Pristina or Skopje
**Mode:**
Hybrid
**Position:**
Full-time
**Who We Are**
At Wayland, we build software for intelligent medical devices and clinical robotics. Our certified Wayland OS gives OEMs a reliable software foundation for clinical applications, saving MedTech teams years of custom OS development and compliance paperwork.
Beyond our flagship Wayland OS, we offer end-to-end engineering services for building regulated medical software, guiding projects from early development through verification and validation across the entire software lifecycle.
If you want to solve challenges at the intersection of edge computing, robotics, and physical AI, read the ad below and join us in building the future of the connected OR environment.
**Who You Are**
We’re looking for an IT Specialist who will play a key role in keeping our systems available, current, and secure. Your main task will be managing company devices, networks, cloud services, as well as employee accounts. You’ll collaborate closely with the teams across the company so that everyone has the access and support they need to work.
**Ideally, you have:**
- University degree or vocational qualification in IT, computer science, or a related field (or 5+ years of professional IT support or system administration experience)
- At least two years of professional experience in IT support or system administration.
- Experience administering user accounts, devices, and cloud business applications, including onboarding and offboarding.
- Experience running a ticketing system, a device management system, and backups.
- Training in system administration, endpoint management, identity and access management, and information security and privacy controls that apply to IT operations (evidenced by certificates or course records).
- Order and precision in every account, device, and record.
- Service-minded support that explains each resolution in plain language and follows each request to its close.
- Sound judgment that follows the security policy even when inconvenient, and says so.
- Reliability on schedules for patches, backups, and reviews.
- Experience in a company certified to an information security management standard, including the asset, access, and change records its audits require.
- Experience with network administration and endpoint security tools.
- Professional certification in IT support, networking, or a cloud platform.
**Your day will include tasks like:**
- Provisioning and removing employee accounts, access, and devices at joining, role change, and exit, applying least-access and multi-factor authentication, as well as reviewing access rights each quarter.
- Administering company devices from enrollment to secure retirement, keeping systems, applications, encryption, and endpoint protection current.
- Administering cloud services and business applications, including accounts, licenses, configurations, and integrations.
- Keeping the asset register accurate and audit-ready.
- Running the help desk, resolving or escalating each request within policy timeframes and recording the outcome.
- Setting up and supporting meeting rooms, shared equipment, and event technology.
- Administering office networks, wireless access, firewalls, and remote access on approved configurations.
- Running backups and restore tests, and reporting failures promptly.
- Applying patches, acting on assigned alerts and vulnerabilities, and taking part in incident response.
- Keeping runbooks, inventories, configurations, and changing records current, and providing evidence for internal and certification audits.
**What We Offer:**
- Investment in your professional and personal growth (clear career paths, internal collaboration, open communication, skill development support, and more).
- Competitive compensation and benefits packages aligned with your experience and expectations.
- A global and diverse team ready to share their knowledge.
- An open-minded company culture that supports innovative ideas.
- Centrally located offices in Pristina and Skopje.
- A hybrid working environment with flexible working hours.
- Access to cutting-edge equipment and training.
**How to Apply**
Are you the right match for this role? Let’s find out! Send us your CV at
careers@wayland.io
. Applications will be reviewed on a rolling basis.
*Wayland is an equal-opportunity employer. We are dedicated to fostering an inclusive environment for our employees.*
**Location:**
Pristina or Skopje
**Mode:**
Hybrid
**Position:**
Full-time
**Who We Are**
At Wayland, we build software for intelligent medical devices and clinical robotics. Our certified Wayland OS gives OEMs a reliable software foundation for clinical applications, saving MedTech teams years of custom OS development and compliance paperwork.
Beyond our flagship Wayland OS, we offer end-to-end engineering services for building regulated medical software, guiding projects from early development through verification and validation across the entire software lifecycle.
If you want to solve challenges at the intersection of edge computing, robotics, and physical AI, read the ad below and join us in building the future of the connected OR environment.
**Who You Are**
We’re looking for an IT Specialist who will play a key role in keeping our systems available, current, and secure. Your main task will be managing company devices, networks, cloud services, as well as employee accounts. You’ll collaborate closely with the teams across the company so that everyone has the access and support they need to work.
**Ideally, you have:**
- University degree or vocational qualification in IT, computer science, or a related field (or 5+ years of professional IT support or system administration experience)
- At least two years of professional experience in IT support or system administration.
- Experience administering user accounts, devices, and cloud business applications, including onboarding and offboarding.
- Experience running a ticketing system, a device management system, and backups.
- Training in system administration, endpoint management, identity and access management, and information security and privacy controls that apply to IT operations (evidenced by certificates or course records).
- Order and precision in every account, device, and record.
- Service-minded support that explains each resolution in plain language and follows each request to its close.
- Sound judgment that follows the security policy even when inconvenient, and says so.
- Reliability on schedules for patches, backups, and reviews.
- Experience in a company certified to an information security management standard, including the asset, access, and change records its audits require.
- Experience with network administration and endpoint security tools.
- Professional certification in IT support, networking, or a cloud platform.
**Your day will include tasks like:**
- Provisioning and removing employee accounts, access, and devices at joining, role change, and exit, applying least-access and multi-factor authentication, as well as reviewing access rights each quarter.
- Administering company devices from enrollment to secure retirement, keeping systems, applications, encryption, and endpoint protection current.
- Administering cloud services and business applications, including accounts, licenses, configurations, and integrations.
- Keeping the asset register accurate and audit-ready.
- Running the help desk, resolving or escalating each request within policy timeframes and recording the outcome.
- Setting up and supporting meeting rooms, shared equipment, and event technology.
- Administering office networks, wireless access, firewalls, and remote access on approved configurations.
- Running backups and restore tests, and reporting failures promptly.
- Applying patches, acting on assigned alerts and vulnerabilities, and taking part in incident response.
- Keeping runbooks, inventories, configurations, and changing records current, and providing evidence for internal and certification audits.
**What We Offer:**
- Investment in your professional and personal growth (clear career paths, internal collaboration, open communication, skill development support, and more).
- Competitive compensation and benefits packages aligned with your experience and expectations.
- A global and diverse team ready to share their knowledge.
- An open-minded company culture that supports innovative ideas.
- Centrally located offices in Pristina and Skopje.
- A hybrid working environment with flexible working hours.
- Access to cutting-edge equipment and training.
**How to Apply**
Are you the right match for this role? Let’s find out! Send us your CV at
careers@wayland.io
. Applications will be reviewed on a rolling basis.
*Wayland is an equal-opportunity employer. We are dedicated to fostering an inclusive environment for our employees.*
