Customer Service Adviser - Fluency in Italian language

**Main purpose of the job:**

- Provide a warm, friendly and personal inbound customer service.

**What we need from you:**

- **Advance command of Italian**
- **Advance command of English (B2 level)**
- Great communication, strong listening & problem-solving abilities
- Positive & team player attitude, customer centricity & accuracy
- Flexibility, energy and dedication.

**What we offer**
:

- Exciting & Multicultural Working environment
- Competitive salary
- Career development throughout several areas of business through completion of Personal Development Plans
- Excellent Internal Recruitment opportunities
- Paid training
- Work from home
- Casual dress code
- Modern facilities and high technology devices and tools
- Quarterly and Annual Social Events
- **Working hours: Monday-Friday**
10-18 & 12-20, 8 hours shift with 45 min PS included
**.**

**Saturday-Sunday**
10-18 & 10:30-18:30 Scheduled by rotation - 2 agents per shift (estimation maximum 2 weekends per month)

- **Inbound customer support service - only written communication, chats**