**We are looking for Implementation Engineer to join our team in Prishtina.**
Quipu is the dedicated IT company of the ProCredit group and provides comprehensive end-to-end solutions for all ProCredit institutions, as well as for other banks and financial institutions This includes everything from electronic payment services to software systems, hybrid cloud hosting, and a host of other operations.
A 100% subsidiary of ProCredit Holding, Quipu was established in March 2004 and is headquartered in Frankfurt am Main, Germany. Quipu plays a central role within the ProCredit group, providing a comprehensive range of support services that enable the banks to become competitive and efficient.
**What your key responsibilities will be:**
- Provide second-level customer support and collaborate with external service providers.
- Design project implementation requirements and specifications.
- Perform various tests using test cases and prepare corresponding documentation.
- Collaborate with the team to design new services for all customer implementation activities.
- Conduct research on customer issues, document findings, and implement technical solutions.
- Prepare and maintain all technical and business documents; collaborate with customers to provide support for all issues.
- Establish technical project requirements, maintain effective professional relationships with customers, and organize all project materials.
- Perform routing activities required for the job.
- Provide technical application programming for service implementations.
**Skills and experience we expect from you**
- University degree in Computer Science, Software Engineering, or other related Engineering fields
- Advanced level of English language (oral and written)
- Knowledgeable of SQL, PL/SQL
- Good attitude on learning new topics
- Flexible and reliable on the job
- Customer oriented and good communication skills
- Desirable knowledge of the card industry and payment systems
- Mastering of Microsoft Office packet
- Desirable professional experience in banking sector
**What we offer:**
- A substantial degree of flexibility, allowing for an autonomous approach to performing duties
- Challenging and varied work
- Flat management structure
- Long-term prospects with plenty of opportunities for development and growth
- Excellent team-oriented and international working environment
- Travel possibilities
- Private health insurance
- Hybrid model of working
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Quipu is the dedicated IT company of the ProCredit group and provides comprehensive end-to-end solutions for all ProCredit institutions, as well as for other banks and financial institutions This includes everything from electronic payment services to software systems, hybrid cloud hosting, and a host of other operations.
A 100% subsidiary of ProCredit Holding, Quipu was established in March 2004 and is headquartered in Frankfurt am Main, Germany. Quipu plays a central role within the ProCredit group, providing a comprehensive range of support services that enable the banks to become competitive and efficient.
**What your key responsibilities will be:**
- Provide second-level customer support and collaborate with external service providers.
- Design project implementation requirements and specifications.
- Perform various tests using test cases and prepare corresponding documentation.
- Collaborate with the team to design new services for all customer implementation activities.
- Conduct research on customer issues, document findings, and implement technical solutions.
- Prepare and maintain all technical and business documents; collaborate with customers to provide support for all issues.
- Establish technical project requirements, maintain effective professional relationships with customers, and organize all project materials.
- Perform routing activities required for the job.
- Provide technical application programming for service implementations.
**Skills and experience we expect from you**
- University degree in Computer Science, Software Engineering, or other related Engineering fields
- Advanced level of English language (oral and written)
- Knowledgeable of SQL, PL/SQL
- Good attitude on learning new topics
- Flexible and reliable on the job
- Customer oriented and good communication skills
- Desirable knowledge of the card industry and payment systems
- Mastering of Microsoft Office packet
- Desirable professional experience in banking sector
**What we offer:**
- A substantial degree of flexibility, allowing for an autonomous approach to performing duties
- Challenging and varied work
- Flat management structure
- Long-term prospects with plenty of opportunities for development and growth
- Excellent team-oriented and international working environment
- Travel possibilities
- Private health insurance
- Hybrid model of working
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
